[Resolved] State Bank Of India [SBI] — unauthorized transaction complaint still action not taken and bill generated

sudheer naik

from Mumbai, Maharashtra

Jul 31, 2018

Address: 400614

Dear sirs.

On 27.06.2018 from my sbi credit card unauthorized transaction done without knowing some rs. 57205.42/- from "etihadair airway ey ahqimm tokyo jp" same has been complaint to sbi charge bank team with filled unauthorized form and submitted on 27.06.2018. And parallel sbi credit card blocked.
From sbi team it will take min. 120 days for investigation like that mail received from sbi team. Then from sbi team no call / correspondence not yet received.

Same time sbi team inform me they will issue new card. But still not received my new card but bill generate on 23.07.2018. Saying that rs. 60166/-.in statement only rs.200/- is my transaction remaining all unknown transaction. Same inform to sbi help line mr. Karan kumar on 25.07.2018.
Sbi credit cad ifsc code : sbin00cards
Bank state bank of india
Address payment systems group, state bank gitc, cbd belapur, navi mumbai, raigad, maharashtra
District raigad (Click here for all the branches of "state bank of india" in "raigad" district)
State maharastra
Zip code 400614

But still no calls / follow-up not received from sbi team.
Kindly help to us. And resolve the issue immediately. This is my humble request.

Please contact regarding this issue.

Regards.,

Sudheer naik
Mob: [protected]

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Oct 14, 2018

Complaint marked as Resolved

State Bank of India [SBI] customer support has been notified about the posted complaint.

Verified Support

Aug 27, 2018

State Bank of India [SBI] Customer Care's response Dear sudheer naik, Please note that the maximum time frame for any transaction related dispute is 120 days from the date of starting investigation., as we are dependent on external feedback such as acquiring banker. We try to do our best to resolve the dispute at the earliest.

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Comments

Belakvadi Srinivas Kavitha

Jul 31, 2018

From june onward my car loan emi is not being deducted, pls help in addressing it. my phone number is [protected]

Deepanshu Vishnoi

from Jabalpur, Madhya Pradesh

Jul 31, 2018

Sir my father is the the existing member of sbi bank and has done bussiness since last 18 year
So my father went to lending educational loan but the bank manger talk us very badly.

Please take immediately action against sbi khirkiya branch Manger otherwise i will charge FIR against SBI.