State Bank of India [SBI] Complaints & Reviews

I've ordered something from paytm and returned it. Paytm transfer the money directly to my bank account but it is not yet been credited to my account.
I've talked and written several times to paytm and sbi as well but paytm just giving me arn number of transaction i. E 15134837342000000509686
Date of incident[protected]
Amount - 1142 inr
Kindly help me through this and solve this issue

On 15/11/2017 i deposited an amount of 2700 through the cdm machine at kalikapur, kolkata, west bengal. Due to some error the transaction was not completed and a receipt came out from the machine. I went to my home branch from where i got a good response, the branch manager mailed the complaint form to the kalikapur branch. But they where neglecting the matter. So on 4 dec i myself went to the kalikapur branch and filed a fresh complaint the manager was not at all taking care of the problem, and i have not got any money into my account till now. If it would have been my fault, that is if the balance in account goes below the min then they start charging a very high amount of fees. But what about this time. Only installing machines will not at all be helpful, unless we have this kind of reluctant people like managers. So please take care into the problem and try to do something so that i get my balance back. It's been really harrassing.

Sir,
I would like to receive home loan provisional IT certificate for the year 2017-18, to submit to my office.
I have tried to download it from internet banking but home loan account is not listed there.

Account Name : Mrs. RASHMI S B, Mr. SHREEDHAR H K
Home loan A/c No:[protected]
Branch:KORAMANGALA, Bangalore
send it to my mail id :[protected]@gmail.com
Thank you

For a span of six months, i have been charged of rs. 9100/- on spent of rs.2336/- only, what is the interest rate they are charged, sbi saving interest rate is 3.5%, if we deposited an amount of rs.2336/- wish to double the amount we have to wait 10.5 hard years, but here they are collecting eight times from the customers, it is purely white collar crime, in the same way bajaj alliance consumer finance how they will do with zero % finance, sbi credit card is completely open crime, cheaters, fraud.

Sir,
Aaj mai apni sbi branch chaubepur, kanpur nagar branch 10896, me apna a/c joint a/c karwane ke liye gya tha. Lekin branch manager bahut hi gandi tarike se baat ki aur mera joint a/c karne se bhi mana kar diya.
Sir mai crpf me job karta hu mai apne desh aur desh wasiyo ki raksha aur seva karta hu. Agar ham logo ke sath itni battamizi se baat ki jayegi aur hamara kaam bhi nhi kiya jayega. To hame bahut hi dukh hoga.
Sir mujhe puri asha h ki chaubepur branch (10896) manager ke khilaf sakt karywahi ki jayegi. Jisse ki bhavishy me esi dukhat baato ka kisi ko bhi samna na karna pade.

Your's costumer
Ankit kumar

Dear sir,

Kindly issue a home loan interest certificate of current financial year. My particulars are as follows:

1. Name of borrower: sri mukesh saikia
2. Address of borrower: tezpur university
3. Loan account no. [protected]
4. Loan scheme: sbi home loan
5. Loan amount: rs 24, 00000/-

Thanking you.

Mukesh saikia
Email: [protected]@tezu. Ernet.in

My name is suresh bv. N my account no is [protected]. I made a transfer of 15000 on 13.11.17 to another sbi account online. But amount debited twice from my account with single utr no. Thats is[protected]/[protected]@sbin0016333. Ifs. I compalinef to bank i. Writing on 24.11.17 n contacted customer service also lot of times but there is no response from them. Initially they said it will be reversed in 3 working days. After that there is no response.

My name sharat kumar sahoo and complain about tangra, panchanatala s. B. I bank (Branch code 008761) no recive my coin. I have already put a complain in this branch but i am not getting result. And i also drop a mail in this mail id (Agmcustomer. [protected]@sbi.co.in). Please look up my mail and kindly reply my mail and solve my problem. And one more complain i had try a lot of time in[protected] & 22436531, 22624954 this number but i cant response from that side. These number are kolkata s. B. I reginol office.
Thanks and regards
Sharat kumar sahoo

I have taken home loan from sbi racpc ghatkopar east, first of all i had asked for the home branch as mulund west, but instead they set the branch as ghatkopar east, giving me a silly excuse that they called the mulund branch, but they weren't picking up the calls so they had to set ghatkopar east as the home branch (Such a funny thing this is, i am sure you won't buy that excuse). Secondly i am being running around the contact of ghatkopar east branch "manohar humne" [protected] and he does not even pick up calls, behaving as if he is a big business tycoon and busy all the time... I clearly told him that i have to submit the home loan interest certificate to my company for it declaration, and need the same urgently... He is again keeping on giving me silly excuses, he says he does not know on what amount should he show the interest rate? Are you kidding me manohar? Or giving me a kids excuse...

I am being harrased by this bank for such a small thing. Even the advisor who did the loan arrangement for me is not interested in helping me for getting the same...

Please take a severe action against this goons and ask them to send me the certificate on immediate basis.

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

I have been experiencing similar type of issue as laxman ram had already experienced. Not even a single word can be removed from his grievance (Mine is also same issue). Imps transfer did not send the money to the destination account but amount got debited from my account. Custcare people did not register a complaint even after more than 12 hours of transaction time saying a wrong reason saying that the transaction did not register with their online systems. How come a financial transaction be retained without getting registered in the parent bank's online records. If it is not registered, what kind of worst software technologies are being used by sbi.in particular the staff of contact center are talking in the way the like. Is that why they are being given salaries for? If yes, please close the customer care. Customers can not tolerate misconduct. We are giving business and in return we are experiencing idiotic behaviour of these employees. I have a long story to written but i am vexed to an extent that it is disgusting for me to write or pronunce the word sbi.

Double charged for chalans on same date 05 dec 2017 ref[protected]cke3014155transfer to [protected] grips pooling a/c and again vide[protected]cke3019554 transfer to [protected] grips pooling a/c.

Please refe my current a/c internet cafe a/c no.[protected] at sbi binnaguri sbin0008711 micr code [protected]

Vikram saha
[protected]
[protected]
[protected]

I made a transaction on[protected] through the app tez and transaction status showing successful but recipient didn't get money and money also deducted from my account resolve it soon. all details arr here and a screenshot
Google Transaction ID: CICAgICa4qCfaQ
UPI Transaction ID:[protected]
bank account number- [protected]
phone number- [protected]

A fraud online transaction was done in favour of airtelpayment billdedk munbai on 10.11.2017 at 03.36 pm throuh my sbicredit card no [protected] using mobile no [protected] and [protected] asking about card verification. Amount 8300. Was debited from sbicard. Many mails have been sent to sbi card officials and airtelbank but refund action not done till now. Airtelbank has seized the account no [protected] in which amount transfered.

Dear sir/ madam,

On novermber 16th, 2017 around 10:30 am ist, i received 3 text messages to my registered mobile number from sbi stating that a total amount of rs 34200 has been debited from my account. I got panicked and i decided to check my account balance via atm card. To my shock, i realised it was indeed true and a total amount of rs 34200 was debited from my account within a space of few minutes. The amount is debited from sbi atm in chennai hotel but i am in at time is on karaikudi (Sivagangai dist). I immediately contact 5.50 pm contact to sooranam sbi branch - 16205 (Sivagangai district) raise the written complaint letter to branch manager.

On reaching out to the concerned police department on 20.1117, i was ordered to get the footage of the atm center from where the money was debited. They were adamant that they wouldn’t proceed further with my complaint without the footage. I made multiple followups without any update or improvements.

I have received one message from sbi side complaint ticket no: [protected]. But no response till date. No calls and any verification call not not received by me till time.
I have totally lost my fatih in sbi who seems to self claim that they provide the best security services in india.
Moreover i also came across various fraudulent complaints with sbi. They are zero percent customer friendly and they are not caring towards any of the user complaints. Please clear my issue and return my money to my account for follow the further action. I have attached my complaints copy for ur references.

Thanks and regards
Raja g
Mob:[protected]
Ac no:[protected]
Complaint ticket no: [protected]

Respected sir/mam, as per goi ministry of finance department of financial services letter no f10/21/1g/2011-ir dated 23/28 june 2011 (Ser no 09 in nominal roll) the sbi clerk appointment order and compensations for delay the order since august 2011, have not been recieved after also repeated requests to the chairman state bank of india. Therefore, i request to the forum and to the chairman state bank of india for send the sbi clerk appointment order and compensations for delay the order since august 2011 most urgently because my family is in critical financial problems and my wife is suffering from heart block problems. Thanking you sir/mam.

Hello,
Note:- i was going through this website and found out that the same exact problem was happened to other users also doing same activity, sbi to kotak bank transactions on same date. But still the state bank of india is not even addressing the issue even they are not registering a complaint.

My name is laxmi ram, i hold a sbi a/c no. [protected]. On 8-12-17 i made a transaction of rs.12000 rupees, it was a imps transfer through netbanking (Website) to a kotak mahindra 811 bank account. The amount got debited from bank account but the transaction did not happened. Transaction ref no is imps[protected]mo86318481. Registered mobile number to sbi bank account is - [protected]. I am attaching screenshots of bank statements of both bank's account. Sbi and kotak both. Plus.. Call recordings of customer care negligence, rude behaviour and carelessness. Note:- whatever conversation i am going to describe below is in a exact same way i m writing. Not a single bit of extra added to it. Its all on record, i. E call recordings.

First time i called the customer care, i told her to note down the complaint, she refused to register complaint and she told me to wait for 24 hours, she said that the online transaction which gets failed, the amounts comes back next day within 24hrs. They can only register only after next day. I said okay.

Second time called them, after and even more than 24 hrs... The amount didnt came back to any of the bank accounts. I called... The call executive listened to me.. Took all the details, he said that he is raising the to the technicle team and he is registering the complaint and complaint ticket number will be sent to my register mobile number. I asked him thay how much time it takes to get the issue resolved, he said thet their is no time limit i can call back anytime after 5-6 hrs later to get status of my complaint. I said okay..

I called for the third time after 15-16 hrs of second call to get the status of my complaint. This call was a shocker to me, i found out that there was no complaint registered on my bank account. The second guy clearly lied to me.. He played with me very badly. Anyways i told this guy to register my complaint, it was bigger shocker to me.. This guy clearly said that he is not going to create a complaint, i requested him, begged him, at last showed some anger but nothing worked on him, he kept saying that he cant register complaint becuase he is unable to check my details and he has forwarded the issue with technicle team, i kept him asking that if you havent created a complaint, then what is the thing you are forwarding to the technicle team regarding my issue.. I asked him to give me some reference no or ticket number so i can keep track on the progress of my issue.. But he refused on this also.. And he kept saying that "sir, i cant register the complaint, what else i can help you?" even after that i kept arguing him and requesting that please register my complaint, but his reply was same.. Then i was speaking yet.. And he said "apka din shubh ho and all those formal lines" and cut the call.

Now i am unable to call customer care, in toll free number, in ivrs you have to fill account no.. After filling the account number, the call is put on hold and after 20-25 minutes, it gets disconnect. On other hand at the same time, i tried on different number with different account.. The call gets connected within 1 minute to the customer representative. Anyways more call recordings are yet to come and i will upload them asap.

I am going to wait for 3-4 days more after that i m going to file a legal dispute against state bank india in consumer forum court, i have all the evidence to get thier pants down.

Dear team,

Name : vidya sagar reddy
Pan no. Adjpt0081c
Loan a/c no.[protected]

I have paid full amount regarding to above mentioned loan but in my cibil it is still outstanding kindly upodate as early as possible in my cibil. We already raised dispute in cibil kindly respond to the cibil. For your immediate reference i am providing cibil dispute snap shot.

The hon’ble judge
Consumer forum

Sir, i t s k himabindu, managing partner of surabi tours & travels, tour operator having our office at g s towers, # 302, 3rd floor, himayatnagar, hyderabad-500029 submits that

We are having current account in kavadiguda branch under the name of surabi tours and travels vide account no.[protected], i am the only authorized person to handle bank transactions.

I submit that on 13/9/17 an amount of rs.15000/- was debited from my account and credited to one97 communications vide.[protected] ch 67026383 to their ac no.[protected]

Again on the same day i. E. 13/9/17 another amount of rs.2760 transferred to one97 communications vide [protected] ch 67036560 to ac no [protected], “both transactions took place without my knowledge and one97 communication is not in my beneficiary list”either i know the company

I would like to submit that as per bank’s procedure, unless beneficiary is approved by sbi and confirmed by otp, the amount cannot be transferred, that is the process of every account added in the beneficiary list and with one97 communications i never had any business transaction in the past and present also, neither i know any from that company to transfer a huge amount. I intimated to my home branch manager in writing which he took very casually and told me that it will happen some times, in take it easy policy his answer was, complaint to customer care of sbi 5 times and complained via email to nodal officer of sbi, koti, hyderabad, also and sent reminder mail for quick follow up but there i s no response from any of their services.

On 4/12/17 i called customer care to check the position of my complaints made to sbi, i have been informed by the operator that the matter was closed with narration that the matter was settled with merchant and the complaint is closed accordingly, this was the answer i received. I shocked to hear the same, i am a travel agent for me 17260 is a very big amount, it appears that banker is taken my complaint in very casual manner and not bothered about a ordinary person feelings about the fraudulent transfer of money and closed the complaint this is the way of sbi customer service.

Please register my complaint against the sbi without solving my complaint closed and no word of refunding the debited amount, either given any details about the one97 communication i request the hon’ble consumer forum to settle my matter with banker at the earliest and let the interest be paid by them for my amount

I am hereunder the transaction happened the copied txt from bank statement;

1) date: 13/9/17 rs.15000 [protected] ch 67026383 to ac [protected]
One97 communications (Statement enclosed)

2) same date rs.2760 [protected] ch 67036560 to ac [protected]
One97 communications

All my bank transactions are by neft unless bank approves the beneficiary through otp transactions cannot be completed, in this issue neither i added the beneficiary nor any otp given by the bank. I have produced and given all the details to my home branch manager, no action from anywhere.

I therefore request the hon’ble judge of consumer forum to kindly register my complaint and do the necessary for refunding the amount of rs.17260 from sbi.

I submit that let the matter be enquired and arrange for refund of debited amount rs. Immediately

Sd/-
T s k himabindu
Managing partner

Surabi tours & travels
# 302, 3rd floor, g s towers
Himayatnagar
Hyderabad - 500029

Cc to the nodal officer, sbi, koti, hyderaba
The branch manager, kavaduguda branch sbi

Im using ftc card in europe, and yesterday i received email alert regarding withdraw money from this cash-atm srv chg/banco de credit /s. Miguel-ext /[protected]/, while the card is with me & without doing any transaction. Im using this card from past 1&half year & this never happened. I lpst 138.85 euros for no reason. & only left with 29euros in card. I didn't discolsed any personal card info to anyone. So kindly note complaint for fraud atm transaction, and help me to get back my money and to find the crime.