State Bank Of India [SBI] — Update of kyc information submitted to the bank in nov/dec 2016

Address: Jalandhar, Punjab, 144410

I have nre savings, nre and fcnr (B) fixed deposits accounts with sbi, phillaur, jalandhar, punjab (Branch 00698). I submitted kyc information along with required documents to the phillaur branch in nov/dec of 2016, which has not been updated after repeated requests to the manager by what'sup, personal phone calls and sending a friend of mine to visit the branch in person. I need to get my mobile number updated for one time password to do transactions. Please help as i am a disable person. Best regards!