State Bank Of India [SBI] — urgent: request for assistance in fraud investigation and complaint against sbi

Address: AIRPORT ROAD BRANCH BHOPAL Address A-179, INDRA VIHAR COLONY AIRPORT ROAD, NEAR LALGHATI BHOPAL State: MADHYA PRADESH Pincode - 462032

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention a matter of grave concern regarding an online fraud incident and the subsequent lack of cooperation from the State Bank of India (SBI) and its Airport Road Branch in Bhopal.

Firstly, I wish to report an online fraud involving an amount totaling Rs. 2, 05, 000/-. I was added to a Telegram group where I was initially given small tasks with a commission. Over time, the tasks escalated, and I was coerced into investing larger sums of money, totaling Rs. 2, 05, 000/-. However, upon realizing the fraudulent nature of the scheme, I immediately ceased further engagement and sought legal recourse.

Secondly, despite the involvement of the Cyber Crime Cell, Bhopal, and repeated requests for cooperation, there has been a significant lack of response and assistance from the SBI Airport Road Branch. The branch has failed to provide the necessary information related to the unauthorized transaction and has not cooperated with the investigation efforts.

Additionally, I have lodged a formal complaint with the SBI head office regarding this matter but have not received any reply or acknowledgment. This further highlights the disregard for customer grievances and the lack of accountability within the bank's hierarchy.

Therefore, I kindly request your intervention in this matter. I urge the Reserve Bank of India (RBI) to issue directives to SBI and its Airport Road Branch, instructing them to cooperate fully with the Cyber Crime Cell and provide all necessary information and assistance required for the investigation.

It is crucial that swift action is taken to ensure justice is served and to prevent such incidents from recurring in the future. Your prompt attention to this matter would be greatly appreciated.

Thank you for your cooperation and support in this urgent matter.

Sincerely,

PUJA KUMARI
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