[Resolved]  State Bank Of India [SBI] — When paying for passport if failed and amount is deducted but not refunded.

Address: 400064

At time of passport reissue fees payment passport site redirect me to SBI gateway for secure payment and they deducted my amount.but in my status in passport application they says failed and in this case my amount shuold be credited back in my account in 7 days which is not happen.at passport web site they says email on customercare.[protected]@sbi.co.in id if you dont get refund i emailed 3 time no reply. phone is not ever connected to sbi passport designated number.

deducted amount Rs.1521.

Name: Nishit U Patel
email id: [protected]@gmail.com
mobile no: [protected]

Applicaiton refrence number: 17-[protected]
POS: POS-PASSPORT_SEVA_MOPS_O

Date: 15/03/2017
Time: around 3:20 p.m