State Bank Of India [SBI] — Worst Customer service and Response

Address:

9 By 2c, Muthupalayam Road, Coimbatore, Tamilnadu, Pin - 641031

Date: 26th Feb 2021
Brank: Narasimha Naichen Palayam
IFSC Code: SBIN0008155
Responsible Person: Bank Casher & Cash officer

I have went to Bank yesterday(25th Feb 2021) and informed them that I need cash of 2Lakhs tomorrow(26th Feb 2021), they said OK. Today I went bank they collected withdraw form at 2:30PM and asked to wait because I haven't inform them today morning for cash collection. I wait for 1Hrs and they said I can't collect the because I have check book.

I asked they I have given request to cancel my check and I don't want any check book from SBI(this was happen last year). It was reactive for last 4 months but I didn't asked them and they also didn't inform or sent check book. When I asked about this they response is "it not my problem and I won't answer you and You should not question me. I won't give cash from onward even if you cancel the check book".

If I have problem I must contact branch, If Branch can't provide the answer they I have guide to correct direction. They not boss, they handling the my money and they get fee from me for that respect is much important.

Few thing I didn't understand,
1. Cashier check my signature, balance and did remain like stamping the withdraw form, e.t.c When they check thing they would see what my account has like with check or not.

2. Why they have after one hour of waiting they could say initially when give my withdraw form.