State Bank Of India [SBI] — worst services

Address: Indore, Madhya Pradesh

I am the owner of a fashion showroom posh by pithawalas in indore. My account is in sbi bank and the card swapping machine is of the same bank too. Since 4 years my account is in this bank and i wonder why still my account in this bank i regret.
So the main issue came 2 years back when quite a few customers paid by card and the amount was cut from there account but i did not receive it in my account. I have been sending complaints on this matter since 2 years but everytime they ask me to send details n never revert back with a solution i am fed up and will take my complain to consumer forum now!
Another issue i had was that money from my account was cut without any reason as locker rent twice in the year which is only supposed to be cut once a year!
Very bad bank they are loots!
So many ppl have faced same issues and we all should raise our voices and get this bank to shut now!
1st reached to himanshu soni sbi khatiwala tank indore no response or solution
Then
Neha chauhan from head office of indore was never available to hear the complaint never picked up calls! Mailed all the details too but no response!