State Bank Of India [SBI] — wrongly charged penalty for non submission copy of rc

I have purchased Maruti New Dezire worth Rs. 7.7 lac for which I have made down payment of Rs. 1.2 lac from my hard earn money and taken car loan of Rs. 6.5 lac from SBI Steel plant Branch, Visakhapatnam. On this loan I am paying EMI of Rs.10510. At the time of loan procedure, I have not been informed by loan manager about submission of RC book to the bank although I have submitted it by myself, But when check my loan a/c statement i seen that they have charged fine of Rs. 5900 and 2900 in the month of June & Jully for not submitting copy of RC book. During last 6 months I have not received any intimation mail /SMS or call from bank regarding the same and suddenly they are charging me fine.

I have visited bank many times after sanction of the loan regarding EMI, Rate of interest, change of EMI deduction date change etc inquiry.
During this time neither of your staff has informed me about RC book submission nor I have received any formal notice regarding the same. My car was registered on very next day of purchase and subsequent copy of RC book submitted within a week whatever available to at that time and I was having Original RC( smart card) book after 2 month which is send by RTO Visakhapatnam through Post. If I would have been aware about submission or any of your staff would have asked me about the same, then why I would have avoided the submission. You people send regular alerts regarding EMI payment but no SMS/ E-mail regarding failure of RC book submission? If I will stop paying EMIs then you will come to my place for collection then why there is no such procedure for other necessary submissions?

When I called in the call center about huge charges they hear everything attentionly but give reply that you contact your concern Branch.
So your people only are not aware about the issues and charges. They are misleading me which is a mental harassment and I am under tremendous pressure due to the same.

Sir, I work very hard to earn every single rupee. Rs. 5900, RS.2900 is a very big amount for me. I am a punctual borrower whose non of the EMIs has been delayed. Still you are charging me such a big fine which is gross injustice to me.

So, I request you to please reverse these charges as early as possible. Thank you.