State Bank Of India [SBI] — Wrongly debited amount

Naresh Eti

from Hyderabad, Telangana

Jun 18, 2016

Address: 530012

I have tried booking flight tickets on Jan 21 2016 through internet banking and it was a failed transaction and money got debited.I have done again through Make my trip application which was a successful one.
I have complained against the previous transaction for the credit of money from the previous transaction. They have sent a mail on my behalf to the make my trip for the inquiry. I told them that they are not taking interest and erroneously claiming from the wrong merchant. I have sent mails to the concerned authorities since months.complained online through the website .they are not at all responding properly.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

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Comments

MakeMyTrip India Customer Care

from Gurgaon, Haryana

Jul 4, 2016

Dear Naresh Eti

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care