State Bank of India — Transfer of senior citizen saving scheme account

Address: Ghaziabad, Uttar Pradesh, 201004

Website: sbi

I am holding a senior citizen saving scheme account at AF Station Hindon branch of State Bank of India. In March 2016 I have submitted an application for transfer of the same to the SBI branch at Thiruvananthapuram. However, no action was taken by the branch in this regard. After making repeated complaints, the manager has intimated that he is unable to transfer the same due to some technical issues. More than 20 correspondences and telephonic discussions were made in this regard. Even after passing one year, the bank has not transferred the account to Thiruvananthapuram. As per the government policy in the regard, the senior citizen savings account can be transferred to any where. However, even after submitting the requests at various levels, the bank is not ready to transfer the account.