| Address: Chandigarh, Chandigarh, 160035 |
The referred branch staff never update passbook when visited...9 out of ten times I visit this branch for updating my passbook, the reply is...printer is out of order...and if at all the next reply I get is...there is lot of work...pl. leave the passbook and collect it later...its due to this behavior that last entry in my passbook is on 08/09/2016.I have been visiting this branch almost every alternative day for getting the entry done.
Further I hab contacted the branch manager as I was facing a problem with my debit card...my card is working OK when I operate ATM m/c...but while making online payments with my rupay debit card payment always fails...I am not even getting sms alerts while usin the card...but I do get a message whenever my online payment fails. I requested the branch manager to check this out but she had no reply for this and didt even bother to sort this out...the only reply I got was ..get another card...but she was not sure that after getting a new card this problem will not be faced.
I had no other option other than lodge a complaint here...pl. help me Was this information helpful? | 
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