State Bank of Patiala — solemn misbehavior of the employees of state bank of patiala, branch kondli, delhi against a physically handicapped (having disability 82%)

Address: East Delhi, Delhi

On 18 june, 2018. Monday.

- i went to branch of state bank of patiala that is kondli, delhi branch to make a cheque clearance. Since i have as mentioned above that i am a physically handicapped
- i asked to a employee of that branch whether i can make my cheque clearance without waiting in queue, since i'm a physically handicapped. He asks me to go on counter no. 8 to ask about this enquiry.
-since on that counter 3 to 4 persons were there i did go to branch manager's cabin there they too asks me to go on same counter that is counter no. 8
-now i was before the counnter no. 8
-there the employee asks me to wait for indefinite time and said that the queue is not as that much longer and asks me to go after some time
- as i wait, more people come to make their transaction and the queue doesn't seem to short
-now this time i go to counter no.8 and show her my disability certificate but stil she asks me to do same and also said the same
.
This time i didn't wait, but go to be in queue for cheque clearance.
After around 50 minutes i was able to make my cheque clear
.
For virtual evidence you can check the cctv camera recordings of mentioned bank of dated 18 june, 2018 monday
Since i have an artificial leg, i won't be able to see disable easily by you
.
_ i humbly want to ask you that what resolution you can provide??
_ i humbly want to ask you that what steps you can take to resolve this issue?
_ i humbly want to ask you that on what basis you can make me sure that again i shall not face this problem??