Sunitha — atm complaint

Sb no.[protected]
Card no.[protected]
My withdrawal dtd.12.9.17 for rs.10000/- debited twice. First attempt i have not received the money. Second attempt i received rs.10000/-
Request to refund one debit which is cash not dispensed.
No response from branch for complaint even after six months.
Branch: katampazhipuram palghat, kerala. I have complained to branch several times. But no response from them. Now i dont know where to go with this complaint hence i am writing this through mail
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