Supertech — Causing delay in cancelling the flat and processing refund

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.supertechlimited.com

I had booked a flat in supertech officers enclave in february. I payed 4.5 lacs to supertech and 17k to investor clinic. Due to some family emergency i am willing to cancel flat. I have been calling them since 1 week and what they are trying to do is to change my mind not to cancel it. I was asked to send an email to [protected]@supertechlimited.com which i did. They replied saying "it is quite unfortunate that you have placed a request for the cancellation of your unit. We would hereby like to stress upon the fact that cancellation of your unit is not a solution for the same. Besides being a time consuming process, it would be basis the company policy."

I am in urgent need to money. To book a flat is a very quick process but why make refunding a tidious process. Please find attached the reply from them.

Request you to help me get the refund as soon as possible.
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