Supertech — Possession delay for unspecified period

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I booked a flat in Supertech EV 3, tower G4 in Sep 2015, the possession of which was due in Dec 2017. I just went to check the status of the construction & if possession is going to be on time, but I was surprised to learn that the construction was not moved to an inch from what it was in Sep 2015 at the time of booking & no body from Supertech bothered to inform me about the same. Instead they borrowed money on my name from the bank, 90% of the loan amount is already disbursed. When I met with Supertech reps in Noida sec 58 office, I was even more surprised to see the attitude of a manager named Rohit Yadav there, who I learnt was one of the CRM there. He was very unprofessional, unapologetic & unemphathetic about the whole situation. He was sounding like as if I was responsible for the situation and offered me to either reduce the sq ft area or increase my budget for bigger flat...that too as if it was a favour to me. When I refused to agree those offers, he very shamelessly asked me to wait for unspecified period because they were not sure when the construction will resume. When I asked him why loan was availed without starting the construction, he has no answer and said it was bank's decision. When I asked him to let me speak to his senior, he even refused that. There was no remorse on his face when I told him to about the legal action. He was very normal as if it was business as usual for him.

I have learned that Supertech is a big fraud company, they take loan on behalf of people and invest that amount somewhere else.

I want cancellation of the deal and 100% refund along with interest & compensation for emotional distress.

Regards
Prakash
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Supertech customer support has been notified about the posted complaint.
Apr 28, 2017
Updated by [email protected]
I don't think how helpful Supertech customer service is going to be because I have spoken to their CRMs - Deepti, Nidhi, their manager Rohit Yadav, the most unprofessional guy I have met in their organisation & they were of no help.
 
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