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Swipe Telecom Complaints & Reviews

www.swipetelecom.com
1
Updated: Jun 22, 2021
Complaints 425
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19
Unresolved
406
Bad 😕 It seems that Swipe Telecom has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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swipe elite sense mobile virus problem
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Swipe Telecom reviews & complaints page 5

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P
parveen jakhar
from Mumbai, Maharashtra
Jan 9, 2018
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not returning of my phone from 120 days in service centre

Address: Gurgaon, Haryana, 122001

Dear sir
I'm send to many mail to you and submitted one complaint here 15days ago but no one take action on it
Sir i'm again memorised you
I'm brought your company product swipe elite plus from flipkart in may months after 60 days their touch screen not work properly then i'm submitted it in your service centre at gurgaon to 09/09/2017
Where your says me that it would take30 days to repair but at now it going...
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C
cajknaveen
from Delhi, Delhi
Jan 8, 2018
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swipe elite vr/ imei no.1 91157585035050/imei no.2 911575855142054

Address: New Delhi, Delhi, 110096

I naveen kumar a customer of your mobile. My phone is broken by me & i immediate take it to your customer service center in delhi-globe connexion service (47-a, vijay block street no.3 behind nathu sweets, laxmi nagar delhi-110092) on dated 19/12/2017.
They assured me that my phone is delivered to me within 3 or 4 days but till date, there is no satisfactory response to me. I call further to his customer care no., they told me further...
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V
VishakhaJ
from Mumbai, Maharashtra
Jan 6, 2018
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faulty handset

Address: 410206
Website: JUSTSWIPE.COM

I have submitted mobile handset swipe elite max on 14th oct. 2017 at new panvel service center, still i have not received the mobile. Even not replying to my mail after following up multiple times. Intentionally they are delaying to finish the warranty period. I am fedup with this service, i want my refund not the mobile now.
Jobsheet no. Mumpanqudr113...
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J
JK Sir
from Mumbai, Maharashtra
Jan 5, 2018
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mobile has sent to warehouse but no response after

Address: Pune, Maharashtra, 412207

As per my complain to you, i have sent my mobile to your ware house pune and same has been received by you on[protected]. But till date i am waiting for your response\reply after frequent email to you. Your help line is totally west as no one can contact you any time. You may appoint more manpower on communication if you wants to provide better service.
So, pl. Send me my mobile device, after replace with new one, as soon as possible....
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A
Amit kumar#
from Bhagalpur, Bihar
Dec 25, 2017
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not returning of my phone from 150 days in service centre

Address: Patna, Bihar
Website: Swipe telecom

Dear sir
I'm send to many mail to you and submitted one complaint here 15days ago but no one take action on it
Sir i'm again memorised you
I'm brought your company product swipe elite note from shopcules in july months after 25 days their touch screen not work properly then i'm submitted it in your service centre at patna
Where your says me that it would take 3 months to repair but at now it going 150 days can...
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M
Mohammad Bin Ata Ata
from Mumbai, Maharashtra
Dec 21, 2017
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phone not repair in warranty period

Address: Bijnor, Uttar Pradesh, 246701

In 25th september, 2017 i have submit my phone at your service center at noida and they tell me that that my problem resolves within a week but even after 2-3 months, problems not resolve and from your side no direction is given for future resolution, and your company exceed the limit of warranty
If you not resolve our problem within a week we will go for consumer court apporach! Aganist swipe company
Complaint no.2031 at noida...
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S
Siyad Koker
from Cuddalore, Tamil Nadu
Dec 18, 2017
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swipe elite sense mobile not working properly

Address: Kozhikode, Kerala

I purchased my swipe elite sense mobile on[protected] through flip kart. After 5 months ownership i am facing problem with my phone. My phone get hanged while using internet. When i approached swipe service centre kozhikode they are saying the phone must be transfer to the company for repair it take more time so you must wait for 3 months.. I dont know how to handle my situation because i dont have any other phone to use.. What ever iam saying...
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J
Jitender S.R.
from Gurgaon, Haryana
Dec 17, 2017
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delay of 3 months in servicing of mobile.

Address: New Delhi, Delhi, 110065
Website: Swipe Connect Plus

I purchased a swipe konnect plus mobile in march, 2017 (With one year warranty). After some time i found the display problem in that mobile. Therefore, i deposited that mobile for servicing purpose at concerned shop[protected] in starting of the month of september, 2017. The concerned shop allotted me a ref./job no. (Dhl ml mbpt 1300). Till date i don't received back my mobile.
Swipe konnect plus, customer care no. [protected]...
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J
JK Sir
from Mumbai, Maharashtra
Dec 16, 2017
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swipe konnect neo 4g

Address: Junagadh, Gujarat, 362001

Dear sir,

I have purchase one mobile (Swipe connect neo 4g) online on[protected] as per attached invoice.

All the default loaded application was work only after updating the same & we update.in few days this mobile was creating problem for storage full. We have reset it many time but it work a week time ok than same problem will start again.

We have find online address of your service center in...
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I
Insmr
from Bengaluru, Karnataka
Dec 16, 2017
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elite sense hangs frequently

Address: Bangalore, Karnataka

I too facing same problem chromes app as well as staticstatus app installed even after un installing it from swipe elite sense. Also noticed when i turn on internet either by wifi or mobile data none of the options works, totally hangs. I just have a option to hard boot and wait a lot of time to get back to normal mode.

Launcher and process and every installed apps will hang....
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C
Chhaya2050
from Ludhiana, Punjab
Dec 15, 2017
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app is getting installed in every 5 min even after uninstalling it always.

Address: 411001

From past 3-week virus name "chromes" & "staticstatus" getting installed automatically in my android
Device. Ccleaner, avast, 360 security all are saying that harmful virus installed from
Unwanted source but not able to remove it. I have to remove it manually and its getting
Reinstall in 5 min. I did the factory reset, uncheck download from unwanted
Source, change from goodl password form desktop, remove sd card,...
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H
Hemraj Kurdiya
from Jaipur, Rajasthan
Dec 15, 2017
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swipe elite sense mobile virus problem

Address: Ajmer, Rajasthan
Website: hemrajkurdiya@gmail.com

From past 1-week virus name "chromes" getting installed automatically in my android
Device. Ccleaner, avast, 360 security all are saying that harmful virus installed from
Unwanted source but not able to remove it. I have to remove it manually and its getting
Reinstall in 5 min. I did the factory reset, uncheck download from unwanted
Source, change from goodl password form desktop, remove sd card, installed only...
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2 found this helpful
20 Comments
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A
Arati prajapati
from Delhi, Delhi
Dec 12, 2017
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product damage

Address: Valsad, Gujarat, 396171

I have purchage swipe elite note, after 3 months its touch gone lose, i have give to g-tech services surat for repaire on 22 sep 2017, my work order no. Is gj-sur-gts-3775, now no one is giving any respons that when my device will be back. They always says that call to customer care and customer care says that we have no information. Please help me sir what to do....
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M
manish_3212
from Gaya, Bihar
Dec 12, 2017
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compliant job sheet no. bhr/mds/1324 (touch screen not working of swipe elite note)

Address: Pune, Maharashtra
Website: justswipe.com

Sir,
I have purchased swipe elite note from paytm on july 2017 but after two month use then touchscreen not working. So i submit mobile to patna service center on dt. 3.10.2017 and many emailed and talked to swipe customer care but my problem is not solved in till date.

Therefor, i can wait only for week otherwise enough is enough, i wiil take other routes
Manish kr. Srivastava
Mobile no. [protected]br...
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N
nachiket12
from Chandrapur, Maharashtra
Dec 11, 2017
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swipe company using malware (virus) in their smartphone

I was a proud user of swipe elite sense, as i was using this phone for last 8 months it works well, then the problem starts from last few days, it stops responding, it gets hang, as i am a software developer it takes no time to find what the problem is and i was shocked, swipe were using malware app and stealing user personal information, and this is a serious crime. I tried to uninstall the application, still it again install automatically,...
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A
Amit kumar#
from Bhagalpur, Bihar
Dec 10, 2017
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my phone not returning from service centre from 4 months

Maine ek phone swipe elite note shop clues se brought kiya tha lekin uske 1 month baad hi uska touchscreen work karna band kar diya isliye maine usse patna ke service centre me submit kiya lekin 4 month baad bhi abhi service centre and customer care se mujse koi jawabb nahi mil raha hai har barr wo delay kiya ja rahe hai
Workorder no.- bhr-pat-mds-1121 on 14/7/2017 or aaj
Mai apko bass itna bol raha hu ki mera phone 4-5 din...
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S
Senthil kumar Ravichandran
from Chennai, Tamil Nadu
Dec 9, 2017
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swipe elite pro mobile device

Address: 600053

I bought my swipe elite pro mobile on 16th nov 2017. Within a month i am facing issues. Often getting phone hanging issues. Automatically switching off issues. Phone automatically do emergency calling. Hence i am not at all satisfied with the product. I want to return the product and like to get my money back please tell me the procedure
Purchased through shopclues
Imei-[protected]
Imei-[protected]...
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वेद आर्य
from Gwalior, Madhya Pradesh
Dec 5, 2017
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non return of my swipe elite sense phone submitted for repair under warranty.

Address: 452001

Sir i have deposited my phone swipe elite sense model for repair on 13/10/2017, at swipe's service center at sapna sangita road. Receiving copy photo attached. I have contacted 5 times at service center, but they said the phone is sent to company's service facilities at factory only and not returned after due repair. On 20/11/2017 when contacted company's customer care by email, they said the phone is repaired and available at indore service...
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S
Shantu Patel
from Dhamtari, Chhattisgarh
Dec 6, 2017
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swipe elite max nat support volte

Address: Ratlam, Madhya Pradesh, 457336

मेरा फोन volte को सपोर्ट नही कर रहा है क्यो .
मेरा फोन swipe elite max है
मुझे तुरंत मेरे डिवाइस मे software update का notification चाइये मुझे मेरे मोबाइल को update करना हे
क्योकि मेरे मोबाइल मे jio sim...
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V
Varsha Prabhu
Dec 2, 2017
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home screen goes blank every time. need to restart couple of times for home screen to appear

Address: 560102

I bought elite_3-4g with volte android v6 from flipkart on april 5th, 2017. From a couple of days, unable to unlock the mobile, the home screen goes blank. Nothing appears on the screen we need to restart the mobile to use further.

Tried contacting service centers in bangalore but everyone says "they have stopped elite services".

We either need a repair or replacement of the mobile immediately....
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