Syska Gadget Secure — Refund cin no [protected]

Dear Sir/Mam,
I hereby the customer of your insurance company SYSKA gadget secure in which I had secured my handset CIN No: [protected] SAMSUNG SM-A500G purchased on 08/03/16.
The phone was damaged accidently and there was physical damage to the phone.
For this reason I claimed for the insurance from the company and logged the complaint to the company about the same on 28/09/16.I had contacted the dealer, the insurance agent, the company's customer care number everywhere
but the response was not satisfactory for the refund of my money.
I had claimed it within the time slot of the covering of the insurance.I had purchased the phone on EMI as I am not a very rich men.Please see to it responsibly and proceed further for the refund of my money.Please find the attachment of concerned documents below.