Tamil Nadu Electricity Board [TNEB] Complaints & Reviews

Hi,
I stay at Medavakkam- Gayathri Nagar, Chennai. For the past couple of days there is frequent power cuts which makes it disastrous for a night's sleep. I don't see anything being done regarding this even after subsequent complaints to the EB office.
Due to lack of sleep at night's we are not able to give our best at office and poor kids are drooping in school due to lack of sleep. I wish we residents get treated well for the amount of tax and EB bills that we pay to the government.

EB persons are coming for a reading in our flat at Adambakkam Officers Colony for last 6 Years. One of the house at our Flat gives a low reading for last 6 Years due to wrong meter. The person coming to take reading is absolutely useless and dont have a doubt even to ask / verify. EB should have a periodical check of all meters to avoid such losses.

Respected sir,
Since last few bills I am receiving very high electricity bill from Electricity Board.Actually we are using 4 fans, 04 Tube lights,(we have been not use tube lights morning time-we use tube lights 5 hours only) 1 refrigrator, 1 television,Aircondition is there but we use very minimum inspite of being very minimum use we got the Electic bills are coming wery high . which is very much high than what it should be.
I have a doubt in my mind that r Electric Metre is not working properly . we are unable to check what exactly happening .
So request you to kindly look into it & resolve it as soon as possible

There is frequent power cut in Nanmangalam- Ezhumali salai. Power is cut for atleast 6-7 times A DAY. We are unable to tolerate this. Our 15000 worth fridge got repair because of this. we spend sleep less nights. Even this week end power was cut for 5 hours. Frequest power cut kills us daily. We beg you to please take some action PLEASE!

FREQUENT POWERCUTS, RESPONSE TO THE COMPLAINTS TAKES SEVERAL HOURS ON MILLERS ROAD, KILPAUK WHEN ASKED AT TNEB OFFICE AT MEDAVAKKAM TANK ROAD ANSWER IS TRANSFORMER IS INSUFFICIENT FOR THE REQUIRED POWERCUT & THUS THERE IS DAMAGE IN UNDERGROUND CABLES . THIS PROBLE IS RPEATED SEVERAL TIMES WHICH ARE REPAIRED AGAIN & AGAIN.
THIS DEFINETELY COSTS LABOUR, MATERIALS ABOVE ALL FREQUENT REPAIS OF ROADS I THINK THIS MAY BE COSTING MUCH MORE THAEN THE COST OF REQUIRED TRANSFORMER. I WISH THE AUTORITIES WILL LOOK INTO THIS MATTER MORE SERIOUSLY,

Hello,

This is to inform you that we are residing at new no .15 old no 13 mosque street. aminjikarai chennai - 29.We facing frequent powershut down without any proper notice at night time . when we called through phone number[protected] & 26414398 there is no proper response they turning back to rectify it only next day and there is no contact number of AE available the given contact mobile number of Asst engineer says only CUG person can reachable the number is [protected] . Do take necessary action

I am running a dtp shop in keelkattalai. I used iob netbanking facility and pay the eb bills through online. today 6.7.2010 i pay rs.120/- and rs.1590/-. totally Rs.1710/- is debited my account. but the eb receipt is not generated. so i ask iob regarding this matter they told they were not responsible. then i contact eb they also said the same answer. In this regard the following is the phone numbers which was called by me
1. 28889350
2.28516362
3.28521300
4.22476147
5.[protected]
6.[protected]
7.28584894
8.22475326
while i ask madipakkam eb they simply told contact KK Nagar eb office. i am in keelkattalai.

please help me. whom do you i contact Mr.Arcot veerasamy or NLC chairman

Banu & Guna EnclaveMeigai Vinayagar koil streetVadapalaniChennai 600026.

Dear Sir/Madam,

Sub: - Frequent failure of power supply during night time.

We have been living in the above apartments for the past 7years and found that the electricity department was responsible enough to solve the issue that our apartment was facing. The Irregular power supply / low voltage & No power from midnight. This is been a regular scenario.

Though we complained many times the solution has been temporary. Moreover the response to the complaint was very bad. They do not respond to our calls,

.Almost last 2 months we do not have power supply for one phase permanently. out of 3 phases only 2 phases we have power supply that too very erratic.

We do not get any proper response from the EB department .We feel the regular problems we face are due to the joint cable. They should replace the cable to the entire stretch instead of putting patches everywhere. We have been troubled enough because of power failure during school exam time but still it has not been sorted out .Its very difficult in this hot summer.

when many other houses in the same street having power supply un interrupted , our Apartment suffers a lot.

I’m writing this complaint on behalf of the Association ,as 13 families in the apartment are suffering..

Please consider this and do the needful

Hi
I raised the follg complaint against Inaccurate billing to TNEB and have not recd any response till now.
Please do the needful.


Complaint Code TNEB_9547 - Service Number[protected] - Addressed To SE/CHENNAI/SOUTH

Dear Sir/ Madam This is to write to you regarding our bill generated for the month of June 2010. Please be informed that there was only one family member staying at our house from Mid April to May end. He will be going to office and returning at Night. On weekends, he was out of station. Its difficult for us to find such a huge difference in the reading. We have never been charged like this before even when our entire family was at home. Kindly look into this at the earliest.

Regards
Deebu
[protected]

Hi.,
Can anybody tell as to why does the TNEB take a advance of one month bill avery three years and what happens to this amount.Bcos neither the serivice or the personnel are doing any good.The best option is to privitize the TNEB with immedeate effect,the personnel in there think they are above law.About 50% of them come drunk to the office on daily basis.People are really fed up with this organization.

Respected sir,

We are people residing in Iyyappanthangal, Dhanalakshmi Nagar, We are extremely fed up with the frequent power failure & the very low voltage power supply in our area due to which most essential household appliances are not working …..

We have complained several times even directly to the A.E, but there is no response. I heard from the TNEB officials a transformer was sanctioned in our area ….., but still there is no sign of it…….when will we get a normal current supply?????????

THANKING YOU,

S.Saravanan

There is always I mean frequent power cuts in ICF Employees colony, Bazaar Road.
One half of the road there is always power cut and the other half always power failure. Daily there is a power cut and even midnight there is always repair in the transformer. This hot season do not these EB people have mercy on others who are being suffered. Not taking any step to change the transformer. From the No:10 house to the road end near EB payment office and afterward there is always power failure. Please take necessary action to change the transformer. The phone of the EB ayapakkam office is always kept down so as not to attend the phone calls. Government should take necessary step for the welfare of the people since the government is formed for the people, by the people and to the people. Why should they ask people to pay taxes when they are taken care of properly. It should be two way not one way. Just receive the tax and we do not receive any benefits which we are supposed to get. Kindly please take necessary action regarding this problem.

Dear All,

I am writing this mail in behalf of Vaigai Nagar Housing Society & residential people who living in ward No 5, Sholavandan, Madurai Dist.

From the 1st June 2010 onwards we are facing heavy power cut in our ward (only in our ward no 5), we had a power cut of more than 8 hours i.e. from 09.00 am to 05.30 pm and in night also the power gone 2 ~ 3 time more than 30 mins every time.

On 2nd June we faced power cut more the 12 hours in our ward (only in our ward no 5), morning power gone from 05.30 am to 06.30 am, after that power gone from 10.00 am to 05.30 pm, approx every one hour the power gone for 30 mins for the whole night around 7 times for 30 mins in night.

Today i.e. 3rd June again the same problem, power gone for 1 hour in the morning & now it’s gone from 10.00 am, when the power will restore only gods know !!!

This thing is happening quite frequently in our ward, Sholavandan have 18 Wards & it’s come under urban fedder & our ward no 5 has been consider as rural fedder by the TNEB. I really don’t understand why & how the one ward has been consider as rural fedder out of 18 !!! We communicate the same to the EB Office Sholavandan many times in verbally also by written.

In the same area ( Sholavandan ) 17 wards having the power cut of 2 ~ 3 hours in a day, but why only ward no 5 have power cut more than fixed power cut duration. No one is ready to give the proper response to our ward people by the TNEB Staffs.

Yesterday I call the Local EB office to know the reason for the power cut & when its restore, I tried more the 1 hour the ring was going on but no one is picking up the phone. Finally after one hour one person pick the phone & he simply answer we don’t have any knowledge about you query. He gave another number to call. And I call that number too. He simply replied it will come & cut the phone before I respond. I again call the number, ring was going on no response for some time. Later they pick the phone & said after getting the order then only we give supply to your area & he cut the phone again. Wow what a great response from our people really it should be appreciate !!! Again I call him & ask who is the authorised person to give order to give supply. He gives another number to call, its number of EB Station, Alagar Kovil, Madurai.

I call that number, he simply answered we don’t know anything when the power restore & cut the phone. I called him again & asked why you cut the phone, no answer from him & cut the phone. I called him again 2 times, after hearing my voice he cut the phone.

Finally I called Mr Er.P.K.Alagarsamy,B.E. - Superintending Engineer - Madruai EDC / Madurai, but he is gone for lunch someone pick the phone and give some another number & I asked who’s number is this, he told that the number is some other officer who is next to Mr Alagarsamy. I called that person, he explain some many things & finally he told that its order from Chennai Head Quater. We can’t do anything in this.

Really I am quite surprise & shocked about our TNEB staff behaviour & response, I couldn’t understand any one senior official like Chairman or some others officer giving order to power cut my ward, especially ward no 5 ???

The public announcement by Tamil Nadu CM was saying only 2 hours power cut will be done/day & no power cut in night. Instead of 2 hours it can be 3 hours due to unavoidable circumstance but it should not be 10 or 12 hours. If 17 wards can get the power for 20 ~ 21 hours in a day, why can’t we get the power ? Then there is a big mistake / careless in electricity distribution plan by the TNEB.

I request you all too please forward or Intimate the concern person to talk the corrective action to restore the power issue & consider our ward no 5 in Urban Fedder.

I really don’t know whether I get any reply or not, still I am writing this mail any one person will reply & give me a genuine feed back out of 5 persons.

Thanks & Regards,

GS Gopalan
[protected]@gmail.com.

Dear Concerned,

I am a resident of Mohammaden Street, Perambur where there is a powercut and low voltage everday for atleast 2 to 3 hours and there is no response in the local TNEB office at perambur situated at paper mills road, phone is either busy or no one picks it up..Even after several compaints there is no one to help us out..

Kindly look into this ASAP

We live in a township called Jains Avenue located at Chitlapakkam, Chennai - 64 and Electricity has been a problem for us always. Every Summer we face serious power cuts at late nights and almost every year there would be a problem with the transformer and we will have to collect money from all the residents living in the township and have to pay the People from EB and there would be some problem or the other atleast once in a week. We are sure they are doing it deliberately for money. This has been a continuous story for so many years. We are really frustrated and angry with the Electricity board. Hope this will be taken care of.

I am residing in Perambur Door No : 19/14, Bharathi 2nd main Road , Perambur , Ch:11. Since past 1 week we are facing the Power cut problem, mainly in night time (Starts 10.00 pm & no end) , many complaints had been made to the concerned departments and no action ( the problem is happening daily), by yesterday i faced the problem the power cut happened by 10.15 pm i informed many times to concerned department no action, and then i straightly...

I am residing at 142/2, D Block, Sri Perumal Nagar extension, Nanmangalam, Chennai -600117. We are
facing a PROBLEM in our area THAT IS THE ELECTRICITY SHORTAGE in Nanmangalam Which coming under the keelkatallai TNEB office.
We are struggling a lot and not able to operate any of the electricity appliances due to the low voltage.

Could you please consider this complain and take the necessary action against it?

Thanks,
Chella

Dear Sir,

Iam residing at Plot No-2, SRI Permual Nagar, Nanmangalam, Chennai-117. We are facing severe voltage flucutations in our area from 8:00 P.M till early morning. I have already given a complaint to TNEB, Keelakattali regarding this and I was told that a transformer will be erected in that area soon but still the problem is not resolved.

Also I have applied for Line conversion from Single Phase to 3 phase way back in Feb-10 and my name was displayed at no-4 in seniority list in TNEB office but no action has been taken so far on this issue as line conversion work itself is not taken by TNEB office due to lack of Manpower as per the sources.

I request you to take this issue with TNEB office and address this ASAP as we are spending sleepless nights.

Thanks
Ranganathan.T

I am a student of engineering college and have been facing many problems due to irregular and uncertain power cuts . On May 12th the electricity went off at 1.00am for 2 hours which affected my final exam paper' preparation badly and was on brim of failing the exam. Moreover after battling hard in the exam when I came back home I expected to sleep for an hour from 2.00 pm the electricity suddenly went off while its power cut time is from 3.00 pm. It was expected to be a three hour cut but ended up in becoming a 4.30 hours of massive and irritative power in this hot and melting summer.
There is no power cut besides the areas of Tambaram and Chennai city Then why are sub urban areas of chennai shedding all the power cut loads. I sincerely hope to take sum steps regarding this parciality of power cuts.

I am praveen residing at Vallal Yusuf nagar, Chitlapakkam(This area comes under SEMBAKKAM EB Office). Everyday we are facing frequent low voltage and voltage fluctuations in our area.

These voltage fluctuations are severe at night time (starting from 8PM till early morning). Please do the neeful.