Recently the TNEB has stopped accepting cash payments across counters if the amoutn is over 2000/- and instead are asking for Demand Drafts from Banks for the amount, in case the users cannot pay online. Sometimes when you go to pay there are amounts they say needs to be paid, which is normally less than 150-200 Rs, but still the obiedient employees of TNEB ask the consumers to go and get another draft for the difference amount, refusing to accept cahs for the difference. Point to note is "Who pays for DD charges"..Why should consumers pay DD charges..? If TNEB wants Demand Drafts, they should allow the charges to be decuted from the payment. With the recent increase in the Tariff and the billing cycle every 2 months, most of the consumers will cross the Rs. 2000/- limit.
Tha language they use and lack of respect for anyone is truly a frustrating experience for many.
May be this is one of strategy TNEB has opted to avoid consumers coming to them for making payments and instead opt for Online payment..!! If it is so, am happy, they are doing a great job of ill-treating people so that no one comes back again.
Another interesting thing to note is the time they work,,,when they come in, it takes 30-45 minutes for them to start their computers, only 2 counters get opened and their computers/printers dont work and they ask consumers to go next line. But they are good at shutting down for Lunch andpost lunch, again the same strategy of "lazy work" and they shut at 2.30 sharp, telling everyone who are waiting to come the next day...
I remember the issues DESU (Delhi Electricity Board) had few years back and privatisation of billing and collectionbrought some serious focus in this area and improved the revenue for DESU.
I thik it's hightime TNEB thinks that way, packs off these tenured, unwiiling employees of TNEB and hands over the activity to a Consumer oriented organisation.
Aug 13, 2020
Complaint marked as Resolved ![Tamil Nadu Electricity Board [TNEB] Logo](/thumb.php?bname=1&src=tamilnadu-electricity-board-tneb.jpg&wmax=280&hmax=280&quality=90&nocrop=1 "Tamil Nadu Electricity Board [TNEB] Logo")
illigal connections and using voltage stablizers ...in the fields . so i would request the person who is incharge of electricity board to take action ...address - devaganapally village ans post, denkinikota taluk, krishnagiri district
In tiruninravur even they are not giving any prior information about the maintainance power cut.
As per govt norms they should cut only for 2 hours in city. But they are cutting more than 8 hours. Its too ridiculous.
Tiruninravur EB got the award last year for saving more power by cutting.I have seen street lights glowing even at 8:30am in lakshmipuram, selvaraj nagar, anthony nagar. They can save the power by switching off the street lights at correct time instead of cutting people correct indisciplined manner. They want to sustain the award by making lots of children and grandy's suffer.
For your information
There was a maintainance power cut on 3rd apr 2012 from 9am to 5:30 PM.
Again they cutted the power from 10:30 pm to 12 pm.
Key thing is 4th april 2012 is 10th public exam. In thiruninravur we have 4 matric & 1 govt higher secondary schools.
Please take the necessary action sir.
for past 3 days(from 23rd May'12 night 10pm) our area which comes under transformer poin(NTM Kalyana Mandabam) is severly suffering from very low voltage current (90 ~ 100v). from eb they replied that transform has to be changed to solve this problem and till today(25th May'12) transform is yet to be changed and we are suffereing with very poor power supply. all well known that normal average temp 112degrees / day for last one week and we feel difficult to saty inside houses without proper power supply.
please solve this probelm on priority
Tiruninraur EB is very worst EB departmetn and there is no proper reply from the staff. even the landlines are not working to reach them
dinesh
As per govt norms they should cut only for 2 hours in city. But they are cutting more than 8 hours. Tiruninravur EB got the award last year for saving more power by cutting.I have seen street lights glowing even at 8:30am in Muthapudupet, lakshmipuram, selvaraj nagar, anthony nagar. They can save the power by switching off the street lights at correct time instead of cutting people correct indisciplined manner. They want to sustain the award by making lots of children and grandy's suffer.
Non replacement of faulty energy meter by AE/LAKSHMIPURAM STAFF.
COMPLAINT NUMBER:[protected] & INFORMED PERSONALLY TO AE/LPM.NO ACTION TAKEN BY THEIR STAFF TILL TODAY EVEN AFTER MAKING REPEATED REQUEST TO LINE INSPECTOR Mr.vijayan.REQUEST FOR PROMPT ACTION .SERVICE NO:[protected].abnormal meter running
Meter running fast please attend this complaintlow voltage & their is no 3 phase in our street
The pole is under the condition to fall and rusted fully, their is some possibility of creating an accident around that pole Plot no.:16 ponnam pillai st. ashok nagar kovilpathagai avadi chennai-62 eb office avadi ph. no.:[protected]