Tamil Nadu State Transport Corporation [TNSTC] — Amount paid but ticket not booked

I have book ticket from Trivandrum to karur on 23/03/2023 on my phone through TNSTC app then I paid an fees of 535 two times have been a total of 1070 through g pay after paying the amount, the website showed error then I done the same process one more time after some time then the same happened Please help. I will be pasting the two transaction I’d below[protected]&[protected]. I request you to kindly provide the refund