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Tamil Nadu State Transport Corporation [TNSTC] Complaints & Reviews

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Last updated Oct 18, 2024

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Tamil Nadu State Transport Corporation [TNSTC]

Complaints recently resolved by Tamil Nadu State Transport Corporation [TNSTC] customer care

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Ignorance of my transaction problem.

Bus conductor misbehaved and not allowed to travel

Missing laptop bag

Bus not stopped in approved bus stop.

The amount was deducted, but the ticket was not reserved, and the money was not refunded.

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Tamil Nadu State Transport Corporation [TNSTC] reviews & complaints page 18

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Address: Chennai, India

Website: TNSTC Mobile App

Hi sir/madam, Good morning, My name is Martinraj A, On 19th April 2023 i tried to book tickets through tnstc app for my cousins, Chennai to Thanjavur date 21st April 2023, bus 2200CHETHA, I gave all the details like name of two persons mobile number and mail id, after that I also paid total amount of 890, but ticket was not booked, I checked from my side and transactions money got debited but ticket was not booked, they have mentioned if...

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Address: Bhavani bye pass

Salem to covai local bus not available for timeing . 1 to 1 bus plz stop avinasi show many people wite...

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Sir Iam Johnson Dhinakar.I was waiting for bus @ Samathanapuram nearly around 10:45pm.I was planning to go madurai for that I had to reach Tirunelveli bus stand...so I was waiting for bus patiently.Actually it was main stop most of all buses will stop and unload passengers here Similarly A bus(attached in pic(TN67 1083) came for unloading passenger it stopped there So I climbed in, the conductor who was standing in step asked me where u r...

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Sir iam arun vanur taluk villupuram district nesal vilage my village government transport bus 226 running, most of the week sartaday evening 8.15 thindivanam to nesal but not coming so much people's struggling to go home privet bus unable to stop olindhiyambat...

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TN-32N-4378. I was boarding the bus in tindivanam on 22nd April evening. I was asking for Madurantakam bypass. The conductor said, bus will not stop there. Then when I enquired in time office, the officer asked me to board the same bus. Then the conductor started shouting, I said there is no seat why did you go to time office. The bus had many vacant seats. Then he was adding who is the time officer to decide the stopping. It's the conductor...

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Address: 1-50 keelapanjapatty, panjapatty post, krishnarayapuram taluk, karur

Respected sir/madam,

I am praveena, My native is panjapatty village in karur district. I was waiting for panjapatty government bus ( bus number- 8). I have been waiting from 4AM for this bus ( this is the first bus starts from karur to panjapatty)but It came late to karur bus stand at 5.45pm. After the bus entered to the bus stand, we were waiting for passengers to get down from the bus. Immediately after the passenger get...

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Address: 1-50 keelapanjapatty, panjapatty post, krishnarayapuram taluk, karur

Respected sir/madam,

I am praveena, a working employee in private sector company. My native is panjapatty village in karur district. I was waiting for panjapatty government bus ( bus number- 8). I Was waiting from 4AM for this bus ( this is the first bus starts from karur to panjapatty)but It came late to karur bus stand at 5.45pm. After the bus entered to the bus stand, we are waiting for passengers to get down from the bus....

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Last month i was traveling cmbt to cenji...when i brought the ticket the conductor said he will give remaining change at the end of the journey ...i told him I'm going to get off before cenji stop...the conductor deliberately hide in the crowd ..when the stop arrives... i have to getoff the stop... sacrifice my 300 rs change...first i thaught conductor forget to give remaining chages... when i spoke to my friends they said it was conductor...

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Address: 6, jeeva Street, West Tambaram, Chennai-45

I have traveled on a Tamilnadu government bus. Tambaram to Guduvanchery, per head ticket fare was 23. I travelled with my brother on bus number (TN-01-AN-3687) (date 21/04/2023 time 12:30 PM). The total fare was rs.46. We gave rs.50, but the conductor said he didn’t have the change. The conductor, saying that I told him that I didn’t have change, didn't get on the bus without having change. I asked how all passengers could bring change....

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TNSTC – Villipuram Division, Kanchipuram Depo, Bus No.TN-21-N-2009 (Route No. 188) at 18.04.2023, timing 20:58:35 from CMBT (Koyambedu) to Thiruvanmiyur, my Ticket No. 699206. After finished my Court works, when I was travelling on the above-mentioned Government bus, he refused to allow me inside the bus you have to travel in MTC buses, so I approached the Ticket Examiner and explained the situation. Then, after advising the ticket examiner,...

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Date:20/04/2023
Time:11:43 P.M
Bus No.:TN-68 N-0637

Sir,
I am Azhar am Travelling in TNSTC Bus in Chennai to Kumbakonam. I Really urgent to pass in Urine i said to Driver But he is not listening my words he is continuously Driving and he said not stop in Other place wait for 1hr but am really urgent and then after 1hr he stop the bus in Vikravandi and then am pass the Urine please Complain raise this...

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Website: www.tnstc.in/home.html

Booked ticket on wrong date. Actual date of journey was on[protected] but ticket booked on[protected]. Ticket not able to cancel due to 1 hour time limit of journey.

PNR No. T43045630
Phone No, [protected]

Please help us to cancell the e ticket. Since selection of journey changed accidentally....

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Address: Melapatchakudi, viralimalai, Pudukkottai

The town bus makes 2 trips to our Villag, Melapatchakudi, viralimalai, Pudukkottai, 1 in morning 7: 30am and 5:30pm daily. Today the bus didn't come for evening trip. I waited from 5:15pm to 6:05pm.
Please let me know the reason and make it makes trip everyday without failing us....

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On 17/04/2023, I tried to book a bus ticket from shenkottai to Ooty in SETC. Amount Rs.1620/- has been debited from my bank account but the ticket was not booked. Please resolve this complaint and refund the amount as soon as possible.

I did tried from my TNSTC mobile app and made transaction from GPay. Attaching the transaction screenshot here for the reference

Booking Date : 17/04/2023
Amount : Rs.1620...

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I go to Ramanujam IT Park, chennai by 9am daily from Anna university stopping, chennai. Before days I frequently get buses of 19 series. But now a days there are no buses at that time. 19 bus comes by 9 30- 9 40am but the driver stops the bus 10-50 meter away from the bus stop. In a metropolitan high tech city I'm suppose to wait for 45 mins to get a bus. Kindly take action against it....

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Hello this is Showmiya.R, still now I did not get my refund amount for bus ticket booking
my PNR no:R40483535
Transaction No:[protected]
Transaction date:2.01.2023
Cancel Date:11.01.2023
Journey Date:13.01.2023
I already sent a mail to TNSETC Complaint cell [protected]@billdesk.com, they replied me that they will refund within 3-5 days, but not get that that refund till now, Kindly request you to solve...

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Address: Tamilnadu coimbatore ukkadam

Tamilnadu coimbatore 89B bus conductor kumar not providing ticket and not giving balance money amount and behave rudely....

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Address: Erode

Male passengers are sitting in every seat and not getting up .. it is written as female seats but they don't bother about it and in every window seat a male passenger sits... Even when complained to driver and conductor they didn't take any action and we had to come in the next bus becoz of this.....

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We are four members travelled from kancheepuram to tirupati. We carried four small bags weighs around 15 to 20kgs in total with us for which conductor demanded and collected 80rs (20rs per bag) from us.

As per general instructions available, it was mentioned as passenger can carry upto 20kgs, whereas demanding extra money and collecting from passengers is not fair at all....

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Long route bus like Chennai to Salem should bear limited stops. But they are stopping at every bus stops on the way like town buses. Please consider this issue. It is not the way the long route buses should operate....

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