Tamil Nadu State Transport Corporation [TNSTC] — Conductor misbehave and demands extra money

Address:

Chennai

Hello sir/Madam,

Me and my wife are travelling from Nellore to chennai in a Tamilnadu AC Bus with registration number is
TN 21 N 3125
S.C 5442 on August 6 2023 at 11:00 AM
We are carrying two suitcase luggages. Each one is less than 15 KGS. After boarding bus and travelled to some distance. The bus driver started collecting the money for tickets then asked extra 75 RS for the luggage. I resused to pay because other travellers who are with normal luggage bags carrying two per one person are not being charged.
He charged us just those are suitcases which are not even bigger they are normal 15 kgs capacity luggages.
Conductor demanded that the luggages must be charged otherwise he will not let us to travel in the bus.
We do not have any other option as we travelled certain distance from the bus stop.
If he would have told that earlier we would not have boarded the bus. The conductor is rude and not answering properly.

My mobile number is [protected].

Thanks
Sai Yugesh