Tamil Nadu State Transport Corporation [TNSTC] — I am complaining about the private bus from Old bus stand Vellore to Ariyur pillayar kovil stop

We asked the bus conductor and the bus driver weather they will stop at Ariyur pillayar kovil, the said they will and they were saying ariyur means pillayar kovil stop only, so I believed and got into the bus and they did not give ticket for the people over there and they collected only money from that too extra 5 Rs per person and bus was standing there from 10.55 to 11.15 am nearly 20 mins they started the bus after collecting money from everyone in the bus that too over crowed and they did not stop the bus in pillayar kovil stop and took us to narayani hospital sripuram after we had a query and gave the ticket after a verbal fight so I took the photo of the bus with clearly visible of the bus number and they took the bus very fast that they denied us take photo .