Tamil Nadu State Transport Corporation [TNSTC] — Late in issuing tickets

Address: Villupuram

I travel daily from Villupuram to melmaruvathur for my work. I used point to point service from Villupuram to Chennai on 04.03.2023 every morning 06.30am in TN 32 N 4446.
I have waited in the bus for the conductor, he came around 20 minutes late and completed the gave ticket and get down after 7mins
The provision of points to point service without conductor is to reduce the travel time and travel time is not reduced it was extended because o[censored]navailability of conductors
I wanted both driver and conductor to be more responsible in future
And it not a complaint but it is a suggestion from public.
Hope you observe that area of work.