Tamil Nadu State Transport Corporation [TNSTC] — more fair but no comfort in express bus

Address: 612301

Sir,
On 25/11/2018 i had boarded tn - 33n 2432 bus from sathyamangalam to mettupalayam at 1.00 pm. Conductor charged me rs 42/- as ticket fare from sathyamangal to mettupalayam. Where as when i came from mettupalayam to sathyamangalam, paid only rs 30/- as fare. When i enquired the conductor he told that this is express bus. There is a 40% difference in ticket amount but there is absolutely no comfort on paying this 40% excess amount.
My complaint is that:-
1. The express bus stopped in almost all the stops like the ordinary bus. As a result the bus is over crowded. Further one co passenger enquired that why this bus is stopping in all stops, the conductor behaved in rude manner and told that my bus will stop in all places and if you are not interested to travel then you can get down.
2. There is no route map inside the bus and registration number is also not written inside the bus.
3. Travel timing between the ordinary and express bus was almost the same i. E 1.20 hrs.
4. Express bus condition of tn 33 n 2432 is very poorly maintained. Lot of vibrations and sound, very dirty and dusty, seats where in poor condition which resulted in very uncomfortable travel.

Regards
V praveen
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Tamil Nadu State Transport Corporation [TNSTC] customer support has been notified about the posted complaint.
 
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    Tamil Nadu State Transport Corporation [TNSTC] Address
    Head Office, Thiruvalluvar House, Pallavan Salai, Chennai, Tamil Nadu, India - 600002
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