Tamil Nadu State Transport Corporation [TNSTC] — regarding charges

Address:

638476

Respected sir/madam
I am running an company named "vishnu hose fittings", gobichettipalayam, erode district. I have loaded the parcel 4 rolls of material contains hydraulic hoses and fittings from gobichettipalayam (Via erode) to trichy in government bus date:30.1.2020 time:12.30 pm. Conductor name karthick, (Mobile number:[protected]) he said for each we put 2 tickets so for 4 rolls rs.1200.

After reaching the trichy (6.10 pm), my customer went to central bus stand to take parcel and asked for tickets conductor said "we wont give you tickets at all" and after for a bit conversation my customer asked conductor to "write rs.1200 in a piece of paper and give me" conductor said i wont give you like that and you cant take the materials also. Then later he said check the machine i have entered the ticket and throw off the tickets so i cant provide the tickets, after that my customer asked to write rs.1200 in paper but he is not ready to give that also.

Please take concerned necessary action on him and kindly get tickets or else some kind of written paper of the concerned money.
I have attached the image of bus below.

Thank you,
P vishnupartthi