[Resolved] Tata Capital — Closure of home equity loan and p-business loan dear

Gschauhan@4cplus

from Mumbai, Maharashtra

Mar 24, 2017

Address: Ghaziabad, Uttar Pradesh, 201010

Dear sir,
We have applied to close our home equity loan account no. 3767612 as we have sold mortgaged property.in the mean time we need property documents but your office told us that they had linked another busines as loan accoount no. 6767733 and we have to close this loan too to get property docs cleared from your office. This is really a wrong practice as we had never requested to link this loan with home eqquity loan at an interest of 17.92%.

We want to continue this loan further as per schedule of 24 months. Or tata capital should waive off pre closure charges of this business loan as we are forcely closing this loan as per your advice.

Looking forward to be heard on priority
And get reply within 24 hrs.

Thanks,
G s chauhan

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Apr 30, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear GS Chahan,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.

Verified Support

Mar 29, 2017

TATA Capital Customer Care's response Dear GS Chauhan,

Both the contract numbers mentioned by you are linked and as already confirmed to you, you need to close both contracts for handing over of original docs.

Please do let us know in case you need any further assistance.

Thank you.