[Resolved]  Tata Capital — Customer care

Address: 500032

Hi team,

I called up customer care to know my contract number, a lady called “rashmitt” she was able to hear me but pretends as if she cannot hear me, but when i asked her i will write an email, then she says that my voice is low she can’t hear me, atleast she should be polite saying that but she was talking as if i am her slave, illiterate lady, very very poor customer service no courtesy, with this kind of service i just went online to check the feedback on tata capital, looking at you tata capital reputation i am now worried.

Your services are really degrading the brand tata. Please consider the feedbacks given by the customer.
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Jun 16, 2016
Complaint marked as Resolved 
Very next day person called up from customer care and apologized and gave the Info, kudos to the lady
TATA Capital customer support has been notified about the posted complaint.
 
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