[Resolved]  Tata Capital — double emi deductions and unprofessional behaviour

I have a personal loan running with tata capital with number tcfpl[protected].in the month of october as we had bank holiday on the first 2 days of this month my emi was bounced as my salary was delayed. Thus, on 9th october i received a call from your collection representative names mr. Sandeep kumar ([protected]) stating that he from tata capital and want to collect the bounced emi.

I would like to highlight that this person went to the address where i reside which was closed at that moment as i was in office. Thus, he went to my relative house which is few blocks away from my house (By asking neighbors) and asked about me instead of calling me first.

I would like to bring to you notice that this is really unethical approach and actionable approach against tata capital.

Coming back to the point, i met mr. Sandeep kumar in the evening and handed him inr 18000 cash in total and took the receipt attached. Later on 13th october again emi of inr 17518 was deducted from my account. Since then i am trying to reach out mr. Sandeep kumar but he is not receiving my phone and i am not getting any help from tata capital.

I am really saddened with this approach of tata capital and had to bear financial implication and loss due to this mistake. Even i had to pay extra amount several times to you and to the collection agent.

Please help me out and would appreciate if they can transfer me inr 17518 along with the additional cost which i have catered i. E. Inr 350 + inr 450 = inr 800 making it total inr 18318 to my account.