[Resolved] Tata Capital — emi deducted after loan closure

ramratanag

from Mumbai, Maharashtra

Dec 3, 2019

Address: Vaishali Nagar, Jaipur, Jaipur, Rajasthan, 302021

I have a personal loan from tata capital finance from dec-2017, on last month dt[protected] i have applied for foreclose the loan and paid amt 118487/- through cheque as per the fore-closer letter of that date. And as per my loan statement same is processed for closer on 28-11-19 now today[protected], i got a massage from my bank that emi of this loan is deducted of rs 5266/-, immediately i have called to customer care of tata capital finance and he not given me the satisfactory resolution of my query and just doing my call on hold again and again.

Earlier on dt 03/06/2019 my one emi of loan was bounced due to insufficient fund and tata has charged me the bouncing plenty on my loan even after amount was deposited in my bank a/c.

Now my query is if, company charged me on my bouncing emi then how they deduct emi after loan closer without any information.

I need my money back with interest... It is duel play with customer and harassment of them.

Necessary images attached.

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Mar 9, 2020

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Dec 06, 2019

Updated by ramratanag Still i haven't received any refund as well as any update from company side ...

Verified Support

Dec 11, 2019

TATA Capital Customer Care's response Hello, we regret the experience you had to go through. Please share your concern on [protected]@tatacapital.com so our team can connect with you and address it at the earliest.