[Resolved] Tata Capital — false promises.. no updates.. worst service

Ravikiranyy

from Hyderabad, Telangana

Dec 8, 2017

Address: Hyderabad, Andhra Pradesh, 500060

I have a home loan with tata capital, i wanted to foreclose the account and requested them to give the fd & lod documents on 4th nov since then the team delaying the process with no update and reason for delay.

Team is very clear to take the monthly emi's on time but not concerned about the customer issues. I have raised more than 12+ complaints in last 30 days, but no one has a update on the issue on when will i be getting the foreclose document.

They have spoiled my cibil score, where my emi gets deducted every month on time but my cibil says that i am paying 23 days delay. Which is very bad serivce from tata capital, even after many mails, calls no one has a update on the issue.

They are playing with customers never go with them
Worst service... Never recommended

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Jan 13, 2018

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2017

TATA Capital Customer Care's response Dear Ravi,

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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Comments

siddappasetty

from Bengaluru, Karnataka

Dec 12, 2017

Top Up loan of 3.8 lakhs was approved dated 12-Sep-2017. Processing fee of Rs. 2242/-(check #0516915) & Rs.2500 cash is paid but still loan amount is not released. Upon enquiring response is very bad. Please release my loan amount as soon as possible else return the processing fee Rs.2242/- & Rs.2500 (total Rs. 4742). Application No.[protected]