Address: Flat No 4/2, Block C Delux Complex Birati |
To the Consumer Forum,
I am writing to register a formal complaint against Tata Capital for fraudulent activity. Tata Capital has opened a personal loan in my name under the guise of insurance against my property loan without my knowledge or consent.
I had approached Tata Capital for a property loan, and after completing all the necessary documentation, I received confirmation that the loan was approved. However, I got to know I had been approved for a personal loan as well.
I was shocked to learn of this loan as I had never applied for a personal loan with Tata Capital. Upon further investigation, I discovered that Tata Capital had opened this loan under the pretense of insurance against my property loan without my knowledge or consent.
This act by Tata Capital is a clear violation of my rights as a consumer, and I demand immediate action to rectify this situation. I request that Tata Capital cancels the personal loan and provide a full refund of any payments made towards it.
Furthermore, I request that Tata Capital takes immediate action to prevent such fraudulent activities in the future and implement better protocols to safeguard their customers' personal and financial information.
I urge the Consumer Forum to take prompt and appropriate action against Tata Capital for this fraudulent activity and ensure that justice is served.
My Home Loan Account No. TCHHL[protected] INR 600000 EMI amount : 3861/-
Personal Loan against property: TCHIN[protected] INR 22135/- EMI amount INR 498/-
Insurance details: TATA AIG [protected] amounting to INR 11, 257/-
Thank you.
Meha Maji
[protected]
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