[Resolved]  Tata Capital — home loan foreclosure letter

I made a request for Home loan forecloser letter for a balance transfer to Central Bank of India with complaint number 05985695 on 08/01/2018. it was said that it will resolve within 7 working days. they also put it in high priority. on 10/01/2018. msg came that it will resolve within 14 working days. I have a similar experience with earlier requests. I am calling them and then they ask verifications again and again to connect call we have to give information like consumer number, date of birth, etc. then why they ask after connecting even then they cannot solve. because of this frustration, I am transferring loan even now they are not cooperating.
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Feb 17, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2018
TATA Capital Customer Care's response
Dear Rahul,
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
 
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My credit card has been closed but its amount is still telling me I have to do this, then please let me know. Sheikh wasim
TATA Capital Customer Care's response, Jan 30, 2018
Verified Support
Dear Vasim,

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.

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