[Resolved]  Tata Capital — interest rates not reduced

Address: Mumbai City, Maharashtra

Dear sir / madam,

I had requested for reduction in my interest rates which is presently charged to me is 10% and the present rate of interest of tata is around 8.35 - 8.50% i have been doing constant followups for the same but there is no revertal from tata, couple of days back i had a telephonic discussion with the customer care executive he said as it is nano we cannot reduced the interest rates.
This was really shocking for me it was already mentioned that i had an fixed interest rates for first 2 years and after that the interest rates will be floating for your information i took an loan the interest rates as below, you may pls check the same from your end :
28.02.2013 = 11.50%
01.03.2015 = 11.75%
16.04.2015 = 10.25%
01.06.2015 = 10.15 %
01.11.2015 = 10.00%
(Attached is the interest rate history for your reference for my home loan account no - 9154123
I have been constantly following up since feb-2016 for the reduction in interest rate but there has been no response from tata, the matter of fact i feel cheated. Tata, tata being such a reputed firm this was not expected from tata.
If the interest rates have been changed from time to time then were does the question arises about nano, i need the clarification on the same also i need the interest rates to be reduced with effect from 01.02.2016 and the areear to be adjested to my account and reduce the tenure,
In the view of above i would appreciate that the matter to considered and the interest rates to be reduced to 8.30 - 8.35%.
Kindly do the needful & kindly do revert on top priority.
Thanks & regards,
Ritesh kamerkar
[protected] / [protected]
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Feb 8, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
TATA Capital Customer Care's response
Dear Ritesh,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
 
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