[Resolved]  Tata Capital — Non-Acceptance of Application Regarding Foreclosure of Loan

Address: surat

I Mansukhbhai N. Vaghasiya; would like to inform you that I do hold a loan account in TATA CAPITAL bearing loan number 09860490 Customer A/C No. - 7608570.

I would like to inform you that I with my family are moving abroad. For this particular reason I want to foreclose my loan. Regarding which I contacted my nearest branch of yours but I was told that due to system error they are not being able to process my loan closer. After that I reached at customer care online but they even could not process my application however they generated the feedback with ticket number: 23179629. I am moving abroad within short period of time permanently. However, I found it very disrespecting that more than half an hour of my time was wasted and even after that I did not get my application processed due to portal maintenance. I am curious that if anything (i.e. instalment payment) from our side is delayed we are getting heavily charged now for the matter of concern why should I wait due to the maintenance work of the system of yours.

I am writing this mail to request you to issue the loan foreclosure letter as urgent as possible. I would like to mention that by this mail I declare that if I do not get my letter on time I would not be liable for any charges if applicable. Kindly go through it and do needful.

Regards,
Mansukhbhai N. Vaghasiya
Hiteshbhai M. Vaghasiya
Contact: +91 [protected]
: +91 [protected]
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Nov 14, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2022
TATA Capital Customer Care's response
Hi Mansukhbhai, we regret the inconvenience caused. Kindly share the details about your concern at [protected]@tatacapital.com for our team to better understand and provide a solution.
 
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