[Resolved] Tata Capital — pradhan mantri awas yojana subsidy pending since 11 months

Vasudha Advani

from Pune, Maharashtra

Jan 15, 2019

Address: 411033

I have taken home loan from Tata Capital in Feb 2017 & then based upon verification of eligibility criteria from their side, i submitted application for availing PMAY credit linked subsidy in their Wakad (Pune) branch in Feb 2018.
Now even after continuous follow up of more than 11 months thro' personal visits in branch, over calls & mails to their central customer care team, i am yet to receive any concrete information from Tata Capital's side.

Things doesn't seem to be transparent at their end as neither they are ready to share any details or reference number of my application submitted to NHB by them nor they are crediting subsidy in my account. Moreover the branch officer demanded a sum of approx. 45k while applying for subsidy; for which when i asked them to share details over mail, they stepped back.

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Feb 16, 2019

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2019

TATA Capital Customer Care's response Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.

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Comments

S Narendranath Reddy

Jan 17, 2019

Though i made amount availability on emi day after 4pm they alleged charged check bounce charges.
when i suppose to make complaint i don't have option(option was disabled before proceed) to raise any compliant/request in website.
so i reached customer care where they are not read to accept compliants

TATA Capital Customer Care's response, Jan 18, 2019

Verified Support

Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.