[Resolved] Tata Capital — Regarding using huf file without informing foreclosure charges

kiransjain

from Surat, Gujarat

Jun 27, 2017

Address: Surat, Gujarat, 394210

Hello,
My loan no : 9818314
I have good portfolio/capitals and other things which can give me better loan amount in any bank. (I already took loan with hdfc home loan and closed that loan when it was sold. That time there was no forclosure charges). But during loan, they asked me to give huf file also. (Which is not needed because other bank can give loan same amout without huf file).
They forcefully attached huf file.
But after loan started, i asked to forclousure this loan, they asked for 2% charges to close this. As per rbi rule, there was no charges for forclousre.. But they forcefully included huf file to get 2% charges. So customer will not change this loan to other bank. Littlerally cheated by tata home loans.

How they charged for foreclosure to customers.?

Was this information helpful?

No (0)

Yes (0)

Jul 30, 2017

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2017

TATA Capital Customer Care's response Dear Kiran,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

Aug 22, 2019

Updated by kiransjain After this complaint Mr Surbjeet (Manager of tata capitals in surat) called me to solve this issue .
He said that you don't need to pay for FORE CLOSURE whenever i want .
he gave fully surety that i don't need to pay anything ...

Now today i went there surat brance to checking for closure of my loan ... they said that i need to pay foreclosure charges ...

Whats going on ? ...tata capitals behave like that they cheat us ...

i am going to do complain this to RBI again

Kiran

Sep 06, 2019

Updated by kiransjain No reply yet from tatacapitals ...

whats going on