Tata Capital — Top up for house loan account 9251376

Address: 761008

I have taken home loan for rs.25 lakhs from tata capital visakhapatnam branch, sankarmatham road. My house loan account number is 9251376. I got number of calls to take the top up. I approached your branch of sankarmatham road, visakhapatnam in the month of march, 2016. I met mr. Subba raju. His response to the customer is disgusting. I approached him number of times with all the documents. Now, he says that he has to confirm the location services. Once i was given house loan for rs.25 lakhs and repaying my emis regularly where is the question of checking once again location services etc., i am totally dissatisfied the way your employees are behaving. Now, i have decided to shift over my loan account to other banks which are charging less interest rates than tata capital @9.25% with best facilities (Customer services).