[Resolved]  Tata Cliq — Damaged product and no return/refund

Website: www.tatacliq.com

I ordered on 3rd March 2022 and Received product on 8th march 2022. Installation person visited on 12th and informed that product is damaged. I have share the same with Tata Cliq Customer care. They asked me to share the Photos which i shared. From then instead of picking the product and refunding my money. they started harassing me by saying the pictures which i shared are not clear. This is 5th day since identification of product damage still they have not picked the product nor did they refund my money. They informed that Replacement is not there so they would refund my money. I have ordered one more AC due to my urgency. I have not received my initial money which i payed through Tata Cliq. This is very unprofessional behaviour from Tata cliq. My 33k Rs is stuck. I even suggested This websites to my friends and family, Which i regret

Order ID:[protected]
Was this information helpful?
No (0)
Yes (1)
May 2, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2022
TATA Capital Customer Care's response
Hi,
This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    1002
    Pending
    25
    Resolved
    559
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR