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Tata Cliq — Delivery of defective product

Address: Mumbai City, Maharashtra

I have ordered a pen drive which was defective. I initiated return on 12 feb. But company informed me that i will receive call got technical deptt. Which never received. Then i lodged a complaint in online 'jago grahak jago'. But 1st time that replied that they call me but i didn't pick. Second time i asked the issue to me mailed to me. But second time also they give same reply as it is used by the company as escape goat to fool and take advantage of loophole in law. Kindly do the need full.

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