[Resolved]  Tata Cliq — I Received missing product

Address: Deepak sharma near children park millanpally siliguru

I would like to bring to your kind notice that I ordered a JBL EXTREME 2 Speaker order id[protected] on 18/apr2022 to gift it to my younger brother, i used to rely on amazon and flipkart for e Marketting but that day i searched web for best offer and found tata cliq has the best offer and as tata itself is a brand name it must be a safe web to order
So I ordered and was excited to gift it to my bro on his birthday as he was asking me to gift him boat speaker but how ever during this tough time i managed money and ordered jbl just to see smile on my brothers face as i am the only one to look after my family.
On 21st april 22 I received the order but the condition of the parcel was not good outer cartoon was torn as it was packed in dried out cartoon and wraped with cello tape all round with a part torn I confirmed from the courier boy that is the parcel safe he said yes i brought it to my home and as i opened to my shock product was missing.
Sir/mam till today i did not get such bad experience from other e Marketting this was my first order and such a bad experience.
I immediately placed a complaint to tata cliq customer care and was asked to wait for 10 days but i was sure that tata cliq will give fair decision that is right for seller and customer both but on 28th i was shocked to know my claim is rejected and it was a nightmare for me as i couldn’t share this loss to my family as don’t want them to worry whole night i couldn’t sleep because being a middle class family and buying costly speaker is a big thing for me just because of my brother happiness i ordered it but unfortunately my decision of buying was wrong.
I request tata cliq please please give justice with fair decision and punish the person who is wrong i have given my id card no and ready to face any case related to my product as 16990/- earning this money i have to wait for months and it took second to reject my claim which was right.
Please Sir/Mam look into this matter and give fair decision as this was my first order and such a bad experience i pray to you please file a investigation and punish the one who is wrong.
Requested