| Website: www.tatacliq.com |
I ordered Bond Street by Red Tape Men's Stucco Running Shoes (Product) on 26th January, 2023. The payment was UPI. I was supposed to receive the product by January 31, 2023, but I haven't received it by the delivery date listed on the website, which was also January 31, 2023. So, on February 1st, 2023, I raised a concern/ticket on their platform, and they told me to wait 3 days before checking the complaint. My complaint was resolved on February 3rd, 2023, stating that the order was cancelled by tatacliq (platform) without my knowledge, and they didn't even update the order status until I raised a complaint. It has been 22 days since I placed my order and I haven't received refund nor product and they are just delaying the refund. I want my refund as soon as possible and appropriate compensation for the time wasted in the overall process, which has been 22 days since I placed the order. I am also attaching all possible screenshots for your better understanding.
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