[Resolved] Tata Motors — about booking refund

Viki Kartoos

from Delhi, Delhi

Dec 11, 2019

Address: Rakesh kumar tyagi OPPOSITE KANYA INTER COLLEGE BHANGEL, Noida, Gautam Buddh Nagar, Uttar Pradesh, 201304

My name is rakesh kumar tyagi i booked a tata tiago xz on 7/10/2019 by a amount of 5000 from sagar motors noida up but due to some reasons i had to cancel that booking and i bought the tata tiago xz (Up16ck4358) from uttarakhand from a different showroom (Ism automobile roorkee). At that time they promised me to refund my whole amount but it's been 2 months i didn't got any penny from sagar motors.
My contact number is [protected], [protected]
I am uploading the booking reciept.

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Jan 17, 2020

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

We're disappointed to know about the experience you've had. We've forwarded your details to our team and they will soon connect with you for further assistance.

Regards,
The Tata Motors Team

Dec 11, 2019

Updated by Viki Kartoos Ok i am waiting my contact number [protected]

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

Our team tried to contact you on the provided number however, the number was busy. We request you to share a preferred time to call, so that they can soon get in touch with you to assist further.

Regards,
The Tata Motors Team

Verified Support

Dec 11, 2019

Tata Motors Customer Care's response Hi Viki,

We understand that our team has connected with you through a call and has taken your concern forward. Rest assured that it will be resolved soon. We appreciate your patience in the meantime.

Regards,
The Tata Motors Team

Verified Support

Dec 16, 2019

Tata Motors Customer Care's response Hi Viki,

We understand that our on-ground team has connected with you and provided the best possible resolution. For any further assistance, we request you to get in touch with them and they will surely help you with it.

Regards,
The Tata Motors Team