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Tata Motors Complaints & Reviews

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Updated: Nov 5, 2025
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Tata Motors reviews & complaints page 145

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G
Gurinder Cheema
from Agra, Uttar Pradesh
Feb 22, 2019
Resolved
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Address: H. No 503/Sec21B, Faridabad, Haryana

Sir,
I have tata tiago hr51bl1875.
I service my car from multitech motor faridabad haryana 5 days back. They provide 3rd class service as during wheel alignment they drop two nuts of left side back type. The main problem is that after servicing car star missing problem to large extend. No one in the service station listing our problem. At 8.00pm on 22.02.19 my car stop in mid of the road & not start. I m in trouble because of your bad service. And i always recommend people not to any of tata product as they will not provide good service...
Mar 28, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
Tata Motors Customer Care's response
Hi Gurinder,

We sincerely apologize for the situation you had to go through and would really like to help you with your concern. Kindly share your contact details and car chassis number via private messages, as it will enable us to get the relevant team connect with you to address the same.

Regards,
The Tata Motors Team
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    M
    Mitali Bakshi
    from Kolkata, West Bengal
    Feb 22, 2019
    Resolved
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    Address: 10 No. S.C. Moitra Raod,Shaymlal,Burdwan,West Bengal, 7130104

    I bought tata tiago xt on 10.11.2018 from banerjee tata burdwan west bengal. Just before delivery i got a call from the dealer that they are providing insurance for national insurance while i was interested for icici lombard. I asked them whether it is cashless or not. They told me its cashless they will give me the support for any problem with the claim.

    Suddenly after seven days later my car met with an accident. I had given my car to body care which is a authorized by banerjee tata burdwan. After that when i had gone to take my car, i came to know that my car insurance with national insurance is not cashless. They asked me to pay rs.22500/- and it will be reimbursed by national insurance. Then i called ceo banerjee tata mr. Animesh & abijeet banerjee (Territory manager, tata motors) told them that they are suppose to provide me cashless insurance as per their tie up with national insurance.

    But now you are saying its not cashless. I have to pay the amount first then it will be reimburshed. Than they told me that they will credited the money from companies account to my account within two days. I will transfer the money to body care & take my car. But its more than a month they have not given any money in my account. Still now they are saying it will resolve by two three days.

    But till date i have not receive my car its lying with body care. The poor service i had provided by banerjee tata dealer of tata motors.

    Anirban bakshi
    Mar 28, 2019
    Complaint marked as Resolved 
    Tata Motors customer support has been notified about the posted complaint.
    Verified Support
    Feb 25, 2019
    Tata Motors Customer Care's response
    Hi Mitali,

    We are concerned to know about the inconvenience that you’re facing. Please share your car chassis number and the contact details via a private message, so that our team can soon connect with you to assist further.

    Regards,
    The Tata Motors Team
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      S
      Sreejith Sukumaran
      from Kizhake Chalakudi, Kerala
      Feb 21, 2019
      Resolved
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      Address: 695573

      Respected sir,

      My name is sreejith. S, son of k. Sukumaran nair residing at sreenilayam, vp 16/165f, perukavu. Po, trivandrum, kerala. Had taken tiago xt, from derik motors

      Manufacturing year 11/2018

      Colour: pearlsend white

      Delivery date : 24 dec

      At the time of delivery itself i feel missing in the engine and inform the dealer. They said its lack of fuel and i refuel it and run about 150 kms. The same is there and on 29 th december i went to derik motors and the technical team there and another dealer workshop trivandrum motors technical team had tried about 8 hours to find the complaint and almost check everything. At the fourth day of buying tata tiago i hv to spend eight hours in workshop for no reason and still they cant sort out solution. I hearby humbly requesting a replace for the same and hope u do the needy asap.

      My contact number : [protected]
      Mar 28, 2019
      Complaint marked as Resolved 
      Tata Motors customer support has been notified about the posted complaint.
      Verified Support
      Feb 25, 2019
      Tata Motors Customer Care's response
      Hi Sreejith,

      We regret the inconvenience you have been facing and would like to help you with it. Kindly share your car chassis number via private messages, so that we can highlight your concern to the relevant team.

      Regards,
      The Tata Motors Team
      I hAVE BOUGTH TATA TIAGO WITH NOT GETTING RC even after 45 days of registaration
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        J
        jafar rine
        from Gwalior, Madhya Pradesh
        Feb 20, 2019
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        Address: Jabalpur, Madhya Pradesh, 482001

        I have purchased this vehicle tata mega ace for my business. My source of income is from my vehicle but after purchasing this vehicle with running of 200kms vehicle have started facing issues which is still not reconized by technical team of dealership. Since from the day 1 my vehicle have reported 6times and same have not been resolved till date. I am facing lots of issues with this vehicle and jabalpur team is not supporting me to solve this concern. My request is to take this vehicle back from me and provide new vehicle so i can start my earning.
        +4 photos
        Tata Motors customer support has been notified about the posted complaint.
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          M
          mitta manjunath
          from Bengaluru, Karnataka
          Feb 20, 2019
          Resolved
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          Address: 560066

          Hi i have booked vehicle in name of veereswari k. Which was supposed to delivery in last week in whitefield kht motors. Now they are delaying and i have asked 7 seater but they are giving 6 seater and one more is they said seat bench will be fixed once they get that seat from tmo. Then i said please provide in letter head and mail that vol fix later once they get seat. But they are saying can't give in mail like that. How can we trust. Now delivery they didn't stand on their words. But verbal communication how can take 6 seater.
          Mar 28, 2019
          Complaint marked as Resolved 
          Tata Motors customer support has been notified about the posted complaint.
          Verified Support
          Feb 25, 2019
          Tata Motors Customer Care's response
          Dear Customer,

          We sincerely apologize for the inconvenience caused. Please share your contact number and the booked car variant via a private message, so that our team can soon connect with you to assist further.

          Regards,
          The Tata Motors Team
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            S
            sugandh91294
            from Mumbai, Maharashtra
            Feb 20, 2019
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            Website: naukri.com

            Dear candidate

            Sugandh tokekar,


            Congratulation, we are glad to informing you that your job profile is done & your joining is confirmed in tata motors. As a product designing for mumbai location. Now you got a training period for 45 days and your training incharge miss neha kulkarni should trained you about your particular profile in tata motors.

            Now you should follow all terms & conditions. It should be apply by company's ceo mr. Guenter carl butschek (Head department) and company should offer you of your training period salary is rs. 20, 500/- for 45 days. Now it’s time to follow your next step of your job process for this step you have to pay your training kit security amount is rs. 10, 500/- at today before -5:00 pm.

            Security refundable condition-

            This security amount is 100% refundable on that time when you will be go for your face to face interview. You have to pay this security amount before your personal interview.

            Joining date and time-

            Your joining date would confirmed by tata motors, ceo mr. Guenter carl butschek (Head department) on 25/02/2019 at 11:00 am. You will be receive your intent offer letter with your personal interview appointment letter it should be send by company's ceo mr. Guenter carl butschek (Head department) on your mail id as in pdf file or also by courier on your home address.

            Training kit-

            You will also get your training kit with your appointments letters whenever company will send you by courier on your home address. You will get receive a few materials in your training kit as like laptop, personal interview appointment letter, intent offer letter, id card, training compact disc with some useful accessories. They should use only for your office work purpose.

            For any quaries
            Contact naukri hr

            Regards
            Recruiter team

            This selection mail i got yesterday. It's fake recruitment from tata motors and this mail was send by naukri.com. There is some number which contacted me during this process and for this process, i can invest around 2, 500rs for security amount.
            Contact num - [protected]
            [protected]
            [protected]
            +4 photos
            Tata Motors customer support has been notified about the posted complaint.
            I would like to happily inform you that i am here by canceling my booking of TATA Nexon XM Model Dated:23.01.2019 because o[censored]nethical, Unprofessional behaviour at your dealer end M/s.Auto Matrix Mangalore.
            I booked Volkswagen Polo and i would like to tell you that best dealer ship with a very professional approach and commitment.
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              A
              arunviswanathan
              from Ernakulam, Kerala
              Feb 19, 2019
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              Address: Ernakulam, Kerala, 682021

              I purchased an extended warranty from 'malayalam motors' for my tata tiago vehicle on[protected]. But till now they haven't issued my policy certificate and the warranty booklet. Directly complained to tata but no response yet

              At first they told me some application problem for punching my warranty. Recently they accepted that they have fund issues. Its not my concern i already paid the amount. I need the booklet and tmsc application should be updated
              Tata Motors customer support has been notified about the posted complaint.
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                T
                TATA ONDICOM
                from Pune, Maharashtra
                Feb 19, 2019
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                Address: Howrah, West Bengal

                Respected team
                My self jay prakash shaw, join in tc motors (Authorised dealer of tata motors) from 1st jan 2018, worked till oct'2018 end, before leaving the organization, i am given the resignation also serve the notice period, but my salary not credited in my account... After 45 days of leaving the organization, i email to company director mr rohit choudhary to complete my due salary & pf, but they not replied. Also send the mail to tata motors, still not getting any response...

                Please do the needful

                Regard
                Jay prakash
                [protected]
                Tata Motors customer support has been notified about the posted complaint.
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                  S
                  Sarth Ushire
                  from Mumbai, Maharashtra
                  Feb 18, 2019
                  Resolved
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                  Resolved

                  Respected sir,
                  I am your customer of tata tigor car which is purchased from nerul, mumbai. The distance of showroom is far away from my residence even though preferred that showroom because since long back the showroom named sudarshan motors, kalyan not refunded my booking amount of 5000 rs. Till as on date, answering that due to tata's policy 5000rs. Penalty on cancellation of car (Tata nexon) which is totally fake. We have requested them to withdraw penalty as my grandfather passed away so i was in great distress and have to postponed the car purchasing but they denied to refund the booking amount hence i'm extending my complaint regarding sudarshan motors, kalyan.

                  Regards,
                  Sarth ushire
                  Mar 28, 2019
                  Complaint marked as Resolved 
                  Tata Motors customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 25, 2019
                  Tata Motors Customer Care's response
                  Hi Sarth,

                  We never want our customers to feel this way. Please share your contact number via a private message, so that we can have the relevant team get in touch with you to address your concern.

                  Regards,
                  The Tata Motors Team
                  I have purchased a tata nexon from shastri automotive, ambikapur but till now not received Registration due to negligence of shastri automotive.

                  Kindly needful action in this regard.
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                    D
                    dileep6287
                    from Mumbai, Maharashtra
                    Feb 18, 2019
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                    Address: Mumbai City, Maharashtra, 400059

                    Dear sir kindly inform your our commercial vehicle tata ultra is warranty period, we fessing some issue in our commercial vehicle so send the vehicle for your kalyan maharashtra work shop but vehicle waiting the genuine parts last 15 days but still not parts come, please conform when vehicle not earn how give the installment to our partner bank ...
                    Please provide the better solution for this kind of your service .

                    Dileep pal transport
                    Tata Motors customer support has been notified about the posted complaint.
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                      V
                      Vikram Dubey
                      from Durg, Chhattisgarh
                      Feb 17, 2019
                      Resolved
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                      Address: 482001

                      Hello, this is vikram dubey from jabalpur (M. P.), i enquired for tata harrier in jabalpur, the call me for test drive but when i reached they refuse me to give test drive by saying driver is not available, but same time they provide test drive to other customers.
                      I went to tata for booking after test drive but the behavior of the dealer was very bad. After this issue i booked hyundai creta.
                      Try trend ur employee for professional behavior.
                      Thanks
                      Mar 29, 2019
                      Complaint marked as Resolved 
                      Tata Motors customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 25, 2019
                      Tata Motors Customer Care's response
                      Dear Customer,

                      We're sorry for the inconvenience caused. Please share your contact number and the dealer details via private messages, so that we can contact you and address your concern.

                      Regards,
                      The Tata Motors Team
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                        J
                        Jayakumar Sivagnanam
                        from Palghat, Kerala
                        Feb 16, 2019
                        Resolved
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                        Resolved

                        gear shift lag in tiago xza amt version

                        Address: 600054

                        Team,

                        I bought tata tiago xza amt car on 19 march 2018 and now after almost 11 months and 25000 kms o[censored]sage, i am raising this complaint regarding the gear shifting lag in this version. Apart from this issue, the car's performance is excellent. I raised this issue several times with my tata motors service center, but of no use. They one need is positive feedback all the time and that too 10/10 in each parameter.
                        br...
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                        M
                        Madan Malik
                        from Ambala, Haryana
                        Feb 16, 2019
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                        Address: 160002

                        Well, i have earlier also complained several times and it seems to be habit of tata motors authorised dealership (Rsa berkley tata motors chandigarh) to loot customers by charging them illegal charges.
                        What's worst i have never heard back from you on this issue. When handling / logistics charges have been declared invalid by rto, high courts and supreme court of india then why charge the same from the customer? Don't you know that what is ex-showoom price?

                        An ex-showoom price includes all cost at the point of sale. Handling / logistics charges are to be paid by dealer itself, why customer pay for it. I am so much angry and furious over your customer relationship management. I booked the harrier on the very first day 15 october 2018 and the way i have been treated so far the dealership i would rate 0/10. That's what you deserve. Everytime i had to followup with them. What are they? Are they my boss? I don't give a #.

                        Also, if this is your attitude and you think you can loot and fleece customers by cheap tricks then keep your goddamn harrier with you. I have had enough of of this #. Your dealership is the worst i have ever experienced in my life. Thanks to tata motors for showing me how low can a company fall for the sake of making money.

                        Thanks again tata motors for your so much world class professional (Read pathetic #) service. Remember customer is the king always. I will make all the people aware of the ill treatment given by your professional guys and fleecing customers in the name of illegal charges. I would complain to rto office too. I would take it to the highest level.

                        Your frustrated ex-customer and ex-fan

                        Madan malik
                        [protected]
                        Tata Motors customer support has been notified about the posted complaint.
                        I have purchased a tata nexon from shastri automotive, ambikapur but till now not received Registration due to negligence of shastri automotive.

                        Kindly needful action in this regard.
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                          1
                          19Jiten19
                          from Delhi, Delhi
                          Feb 15, 2019
                          Resolved
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                          Resolved

                          Address: 122001

                          Dear all,

                          Would like to share my problem as vehicle (Car - tata tiago xza) below : -

                          As per my long & precious search for bought my new & first car, i had given my all, in the form of precious time, search through online & offline etc.
                          But i have got two to three things those are bothered me a lot!
                          1. Average (13.50 km in city & 17.1 on highways!).
                          Mainly i have bought this amt vehicle for city uses only, but i am very very disappointing through its mileage! Though one of the expert had check/reverify the mileage in the form of test drive on highway.
                          That time it had given 19-20 on highway, but he wasn't tested that in the city.
                          As per company claimed 23.84 km/liter.
                          So now what i have to do, please let me know.
                          I am totally dissatisfied!

                          Thanks
                          Jitender kumar.
                          [protected], [protected].
                          Mar 28, 2019
                          Complaint marked as Resolved 
                          Tata Motors customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 25, 2019
                          Tata Motors Customer Care's response
                          Dear Jitender,

                          We're disappointed to know about the experience you've had. Please share your car chassis number and the dealer details via a private message, so that our team can connect with you for quicker assistance.

                          Regards,
                          The Tata Motors Team
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                            P
                            Pindoria
                            from Deoria, Uttar Pradesh
                            Feb 15, 2019
                            Resolved
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                            Resolved

                            Address: Lucknow, Uttar Pradesh, 226010

                            मई 2018 में खरीदी गई हेक्सा एक्स टी का रीयर वाइपर टूट जाने के बाद सर्विस सेण्टर गोल्डरश लखनऊ में नये वाइपर की मांग की गई परंतु यह बताया गया कि ये माडल बनना बंद हो गया है। यदि इतने जल्दी स्पेयर पार्ट मिलना बंद हो जायेगा तो इन गाडियों को कोई क्यों खरीदेगा। गोल्डरश द्वारा यह अवगत कराया गया कि चेसिस नं० के आधार पर जो पार्ट आया वह कोम्पटेबल नहीं है, इसका मतलब है कि एसेम्बली लाइन में लापरवाहीं से कार्य किया गया है।
                            अतः मेरी गाड़ी की वाइपर मशीन बदलवाने का कष्ट करें
                            Mar 28, 2019
                            Complaint marked as Resolved 
                            Tata Motors customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2019
                            Tata Motors Customer Care's response
                            नमस्ते पिंडोरिया,

                            आपको होनेवाली असुविधा के लिए हमें खेद है और हम आपकी मदद करना चाहते हैं। कृपया हमें अपना मोबाइल और कार चेसी नंबर हमें भेजें। इससे हमें आपकी सहायता करने में आसानी होगी।

                            सादर,
                            टीम टाटा मोटर्स
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                              R
                              Rajeev Rajkondawar
                              from Tumsar, Maharashtra
                              Feb 14, 2019
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411045

                              Dear Mr.Shubhajit Roy, HeadCustomer Care,
                              I am extremely regretting to inform you that today I feel why do I purchased Tata Nexon Car, "A winner in Extra Safety"l I had saved my life at Mumbai Central Railway Station at 12pm, Just sat in the Car with my friend and suddenly guys waved at us that Smoke is coming from Bonate, We called Tata Motors Customer Road Help 24Hrs, they could not arrange toeing even after 3hrs, Worst experience, they wanted to call toeing vehicle from Bhivandi fior a car in Mumbai Central, I had arranged it from Bajaj Alliance with in 1hr and put the car with Concord Motors, Worli.We found to our surprise that there is Major problem in Engine.How can it happen after the service of just 15000 Kns, purchased on 27th Dec 2017, purchased at Rs 9.5 Lakhs.I feel shivering and thunder shock to seat in the same vehicle again, I hope Tata will give us new Engine.But I still will I be satisfied with Tata Vehicle, Jyoti Madam from Concord Motors, Worli was extremely helpful in Taking care o[censored]s.I feel Tata should replace my Car and see to it that these type of incidences will not repeat again.You can not play with "Human life."If something would have happened for God Sake.then what would Tata do!!
                              Mar 30, 2019
                              Complaint marked as Resolved 
                              Tata Motors customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2019
                              Tata Motors Customer Care's response
                              Hi Rajveer,

                              We're disappointed to hear this. Please share your contact details and the car chassis number via a private message, so that we can expedite your concern with the relevant team.

                              Regards,
                              The Tata Motors Team
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                                R
                                Ranjit Borkataki
                                from Kokrajhar, Assam
                                Feb 14, 2019
                                Resolved
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                                Resolved

                                Address: Sonitpur, Assam, 784174

                                Respected
                                Tata motors customer greivance team

                                I ranjit borkataki from biswanath chariali, assam bought a tata tiago xt from your dealerasutosh motors, biswanath chariali on 24 october 2018. But till today i had not got my road tax receipt and the number. I have paid an amount of rs. 26, 200 as a road tax to your dealer. If you cannot do the job why you take the responsibilities. To harrash the customers? I have talk with the dealer but when i call them they tell that it will be done by tomorrow. Now i am confused that what to do now. If they cannot do the job they should refund my money. As it has crossed 3 month, now i will have to pay fine in dto if i go to dto to do my registration. It is so excitement to take a vehicle, but if i cannot go with my family to visit any places due to registration what is the purpose of buying the vehicle. I was not expecting such incident from tata such a big company. If it was known to me before buying the vehicle i would never go for tata. I will never tell my friends, relatives, colleagues to go for tata for such incident.

                                Kindly, help me with the incidents that is happening with me and it should not be happen with any other customers.

                                Chassis number:mat626282jkj94481
                                Apr 20, 2019
                                Complaint marked as Resolved 
                                Tata Motors customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 25, 2019
                                Tata Motors Customer Care's response
                                Hi Ranjit,

                                We sincerely apologize for the inconvenience caused. Please share your contact number via a private message, so that our team can soon connect with you to assist further.

                                Regards,
                                The Tata Motors Team
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                                  Tiago6598
                                  from Pune, Maharashtra
                                  Feb 13, 2019
                                  Resolved
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                                  Resolved

                                  Address: 411027

                                  Please refer the below link which you guys have closed my complained, but I have not received any valuable updates on this.

                                  https://www.consumercomplaints.in/tata-motors-tata-dealer-provided-old-model-c22...

                                  Complaint Details
                                  Date of incident - apr'2018
                                  Complaint against panchjanya automobiles - tata motors dealer
                                  Address: wakad - bhosari brts road, century enka colony, bhosari, pimpri-chinchwad, maharashtra 411039
                                  Phone:[protected]

                                  In apr'2018 i have purchased tata tiago xz (Mh14 gs 6598) from panchjanya automobiles bhosari.
                                  While dealing with dealer they promised me that they will provide me 2018 manufactured model. But they had provided me 2017 model and i realized this issue when i received car rc book.

                                  I tried to followup's with them (Dealer) but they denied my request and not ready to change the car or compensation

                                  Can you please let me know on this.
                                  Mar 17, 2019
                                  Complaint marked as Resolved 
                                  Tata Motors customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 14, 2019
                                  Tata Motors Customer Care's response
                                  Hi Kunal,

                                  We have received an update from our team stating that they reached out to you and offered the best possible resolution for your concern. In case of any further assistance, we suggest connect with them and they'll surely help you with it.

                                  Regards,
                                  The Tata Motors Team
                                  Feb 14, 2019
                                  Updated by Tiago6598
                                  Hi Team,

                                  Appreciate your response.

                                  Can you please recheck with your team and ask them what solution they have provided? Are they ready to change my existing car ?
                                  If not then ask them to give me a 1 lack cheque as a compensation.
                                  And I have already met your dealer manager and they are not ready to resolve this issue as per my expectations.
                                  Now only solution is to replace my car with 2018 manufacturer model.

                                  Please let me know of you required more information.

                                  Thanks,
                                  Kunal patil
                                  [protected]
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                                    G
                                    gopalkrishnajaiswal
                                    from Allahabad, Uttar Pradesh
                                    Feb 13, 2019
                                    Resolved
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                                    Resolved

                                    Address: Lucknow, Uttar Pradesh, 226004

                                    I want to file complaint against tata motor sales charbagh lucknow, the company charged huge amount for service but work not done was not satisfactory
                                    Date of service oct 2018.
                                    I am regular customer of tata motors sales charbagh but every time company has been charged huge amount, but work was not satisfactory,
                                    Company is charging so much tax and huge labour charges each and every work they are incorporated labour charges and cost of parts and materials are also very high in comparison to market rate
                                    Behaviour of company staff is also not friendly with the customers
                                    Mar 17, 2019
                                    Complaint marked as Resolved 
                                    Tata Motors customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 14, 2019
                                    Tata Motors Customer Care's response
                                    Hi Gopal,

                                    We sincerely apologize for the inconvenience you've faced and would really like to take this ahead with the relevant team. Please share your contact details, car model and the vehicle chassis number via private messages, as they will help our team connect with you to address your concern.

                                    Regards,
                                    The Tata Motors Team
                                    Feb 14, 2019
                                    Updated by gopalkrishnajaiswal
                                    Mob no [protected]
                                    Vehicle no UP 32EC3034
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                                      A
                                      alimakhtar
                                      from Delhi, Delhi
                                      Feb 12, 2019
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                                      Address: Ghaziabad, Uttar Pradesh, 201009

                                      Sir maine tata motors se finance krvaya that jo ki 4 years ka instalment aur 4years ka insurance tha jisme se 34 months ke 13080 ja chuke the isme mera koi check bounce nhi hua tha sirf insurance k kuch amount baki the jiske kaaran aaj 12.02.2019 ko meri car tata finance ki taraf se utha li gyi aur iske baad mere noida sector 62 k tata office me jane k baad mujhe 35000 k aas pass jama krna ko bola gya lekin me itni rakam jma krne k liye capable nhi hu lekin me insurance ke baki bche huye rakam jama kr sakta hu isse jyada me nhi kr sakta. Kripya meri help kre.
                                      Up16dt6273
                                      Md. Sagir
                                      Tata Motors customer support has been notified about the posted complaint.
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