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Hi,
My problem isn’t yet solved. Now they are saying Car is available but there is no nil dip insurance offer which is approximately 25000 rupees and car price increased to 15000 rupees. They r directly saying to pay extra 40000 rupees. I discussed with rajahmundry branch manager and CRM, they told me that I booked a Tata Tiago XTA 2017 model while booking my vehicle on March 12th then I informed him that have a bill for 2018 model. Later they agreed their mistake but told me to pay new price amount bcz car prices increased and there is no offer for insurance . This is the way they r behaving with customer. They’re simply closing my complaints by saying customer satisfied bcz they can’t keep it open for more than 7 days. Here I’m attaching my complaint numbers. It’s my worst experience with great Indian company called TATA. Kindly help me if not I will raise a complaint in consumer court as i don’t have any alternative.
Thanks
Venkat Siddani
My problem isn’t yet solved. Now they are saying Car is available but there is no nil dip insurance offer which is approximately 25000 rupees and car price increased to 15000 rupees. They r directly saying to pay extra 40000 rupees. I discussed with rajahmundry branch manager and CRM, they told me that I booked a Tata Tiago XTA 2017 model while booking my vehicle on March 12th then I informed him that have a bill for 2018 model. Later they agreed their mistake but told me to pay new price amount bcz car prices increased and there is no offer for insurance . This is the way they r behaving with customer. They’re simply closing my complaints by saying customer satisfied bcz they can’t keep it open for more than 7 days. Here I’m attaching my complaint numbers. It’s my worst experience with great Indian company called TATA. Kindly help me if not I will raise a complaint in consumer court as i don’t have any alternative.
Thanks
Venkat Siddani
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20th floor, Tower 2, One Indiabulls Centre, 841, Senapati Bapat Marg, Mumbai, Maharashtra, India - 400013
Mobile: [protected]
Booking details: Tata Tiago xta orange
Booked on my name I.e Venkat Siddani
Booked in koduri Tata motors, Rajahmundry, amalapuram branch, Andhra Pradesh.
Thank you for sharing the requested details. Our team has been informed of your concern and shall soon connect with you to assist accordingly.
Regards,
The Tata Motors Team