[Resolved]  Tata Motors — breakdown of my car

Address: Fairdeal Motors Jammu, 180001

The incident happen on 22.06.2019 at 12:20 pm when on the centre of the road my tata tiago car is suddenly stop (Breakdown), i try my best to start but not. My family is in the car my good luck the car is just stop due to hand break otherwise some thing happen with my family. After that i suddenly call at toll free number (24 x7 helpline) and my call was logged vide number
1-[protected] and they assured me to provide technician with in hour. I am waiting for the technician for 2-3 hours but no one is coming on the spot for rectified the fault. That time i think what a worst service of tata motors. Presently, i have 3 to 4 cars of tata motors. My family bear the hot waves in the summer. I think i have definitely logged the complaint to consumer court for the worst service of tata motors in jammu. Then i call local service engineer from the nearest service centre sandeep motors and they guys take my car to service centre and the same is restored in a short span of time. Please look into the matter seriously and meet you in the consumer court shortly.
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Jul 27, 2019
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Jun 23, 2019
Tata Motors Customer Care's response
Hi Ravi,

We regret the inconvenience caused and will definitely help you with this. Kindly share your contact details and car chassis number via private message, as it will help us to have the relevant team connect with you and assist further.

Regards,
The Tata Motors Team
 
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