@TataMotors @TataMotors_Cars Yesterday my car (Harrier 2022 model) brokedown failing to start with smoke coming from Bonnet
I had reported engine noise issue 2 times to your Key Motors service centre, BanBannerghatta Road, Bangalore. They ignored the complaint the first time and the second time they kept the vehicle for 1 week without giving proper resolution SC mentioned the noise is because of the GearBox unit and they will place an order to get it replaced under warranty.
SC Handed over the vehicle last Wednesday saying it is safe for driving and they will let me know once gearbox unit is delivered by @TataMotors
Now the vehicle broke down with smoke and the front disk broke as well, newly installed 3 weeks back by the SC.
When checked at the local mechanic, he mentioned engine coolant was almost empty. This vehicle was with TATA SC for a week and Handed over 3 days back. They have not even checked engine coolant which is SC responsibility.
As a customer, after spending almost 30 lacs for the vehicle, I feel cheated with this kind of service and quality the parts. I have had multiple in warranty replacement for two front Shock Absorber, steering pump, break ecu box over the last 2 years and this definitely isn't safe!
Now, my car is in @TataMotors Udupi towed . This vehicle is not safe and I will never buy a TATA again! This vehicle manufacturing to service quality is horrible
and those sensors, never gave any warning ⚠️. @TataMotors this is very frustrating and unsafe
I demand a compensation for the metal harrasment and replacement of the car!
#TATAMOTORS #TATAisUnsafe
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