[Resolved]  Tata Motors — car parts not original

Address: 411033

Dear sir,

My self mr. Adinath garje from pune, i am purchasing tata bolt - in march 2015 & using satisfy but in between last year jan 2017, i am observed that their is some noise & gap / play in my steering, same problem i am escalating to tata authorized service dealer m/s pandit automotive pimpri chinchwad at time of my last third servicing which is done in 2017, but that time they neglecting this issue and give some reason that part is not available today and not a serious issue you can replace it next time, but day by day this noise and play increased so today i show my car to your authorized dealer m/s concord tathawade pune and they say that you need to replace steering column and your warranty experied in last month @[protected] and approximate estimate is 35 k to 40 k, i don't understand how this problem not resolved that time of my third servicing at time of observed & hows this type of part damage in just 2 years, my complaint against this dealer m/s pandit automotive & also against tata motor, note that if any mishap happens with my car tata motors totally responsible for that due to this steering coloum problem, so again request you please look in to the matter & do needful, note that i am not paying anything that type of issue.
I am already given complaint on tata motors toll free number.
Complaint no - 1 - [protected]

My car details -

Tata bolt -
Purchase year - march 2015
Mh14eu5341
Issue - steering column problem

Waiting for your positive reply,

Thanks,

Mr. Adinath garje
Pune mo. [protected]
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May 22, 2018
Complaint marked as Resolved 
Tata Motors customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2018
Tata Motors Customer Care's response
Dear Aditya,

Sorry for the trouble you had to go through. We have informed our team about your issue & have shared your details with them. They'll surely connect with you soon for further action.

Regards,
The Tata Motors Team
 
1 Comment

Comments

Mere pas tata prima 2523 haywa.hai uski vajha m bahut pareshan hun iska saman speyar parts kahin milte hi nahi jiski vajha se mere kam m bahut nuksan ho raha h. Abhi iske istairing pump ki garari ko lekar pareshan hun jo kahin mil hi nahi raha hai.
Gadi ka number hr 55 w 9690 hai. Rahul yadav noida up [protected]

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