[Resolved] Tata Motors — complaining about fuel tank cover

amitag77

from Jodhpur, Rajasthan

Nov 5, 2019

Address: D-9,FIRST FLOOR,FIRST EXT, KAMLA NEHRU NAGAR, Jodhpur, Rajasthan, 342008

Dear sir

I purchased tata tiago in oct 2017 (Rj19ch0765) from veer prabhu motors, in april 2019 one luggage taxi mashed fuel side in back portion immediately i took my car to workshop, company claimed rs 30000 from insurance plus 3000 from me but they did not do the proper work, out side cover is not fitted properly, tank cover is not connected with digital board either it was open or closed dont know, after that i visited to work shop more then 6 times every time i was complaint about this but no one can listen, it is very tough to go every time for this, now situation is this when i went to petrol pump i have to give screw diver to the man for open the fuel cover every time, it was so embarrassing for me, find the attached pictures.
Look into this.
Thanks & regards

Amit agrawal
[protected]

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Dec 8, 2019

Complaint marked as Resolved

Tata Motors customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2019

Tata Motors Customer Care's response Hi Amit,

We regret the inconvenience you've had to face and have forwarded your concern to the relevant team. They will soon contact you to assist further.

Regards,
The Tata Motors Team

Verified Support

Nov 07, 2019

Tata Motors Customer Care's response Hi Amit,

We understand that our team has contacted you and confirmed that you will be visiting the workshop as per your convenience. If you require any further assistance, feel free to connect with them and they'll definitely assist you with it.

Regards,
The Tata Motors Team

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Comments

amitag77

from Jodhpur, Rajasthan

Nov 8, 2019

Me. Rajat is called me, I visited to workshop and problem was solved Mr Rajat was responded with the following comment. This was solved after 5 visit to Tata Motors .