| Address: Kolkata, West Bengal, 700007 |
Dear sir
This is to inform you that my name is rajiv rathi i am the owner of tata car – indica ev2, the car number is wb04h-0473, i have many points to raise against my car from the time i entered your showroom till now, firstly the car was delevered late to me, from the starting their was false commitment from your end, i got the car late by allmost 1 month and that to after requesting so much, i was not even aloted a chasis number on making lot of request i was given chasis number, your dealer from whom i bought the car * tc motors salab west bengal * who cheated on me by delivering me the defacted car, which has lot of problem inbuild in it, somehow i got the delivery after that i had mileage problem which was never taken into some serious action by you service agent * howrah forser road service center * even on making lot of request they did not solve my problem, after that their was service problem. Car always goes to service on time but i really don’t understant what they really check, this means that the service staff where not at all active in checking or i can say they where not have a technical knowledge about it, then crops up ac problem and not even once it came twice, i really don’t understant whether tata have sold a car or a toy which gets damage after every alternative day, all that i have to pay extra means the cost of maintenance of my car is so high that it came as a reality check how tata is looting its customer, the list of problem doesnot ends here every single part is defective and you cannot hide defect, then came warranty problem which i have a pay rs.12000/- extra, normally we pay prenium to protect ourself from damage, but tata logic is not to protect but to cheat by looting and making false commitment to customer and unnecessary showing high morals which you don’t follow, recently few days latter my battery got brust as the result of which i need to buy a new one at a cost af around 7000/- who will pay me this tata? But tata is a cheater, tata only know how to cheat, not service you can accept from tata, again day after my i installed new battery my tire got busted reason you will be shock to hear their was no proper alligment done on your part means the so called free service you provide are like this only
I would request you to call back your car and kindly refund me my money including interst @ 12% plus i loss and harrestment i suffered on your behalf, i would take this issue forward and will take every possible againt tata and make sure your reputation ais hit and let every one know how fake and irresponsible tata is, which show high value but ground reality is different, if no action is taken then i need to file a case in consumer forum as well and lodge a general dairy in police about the breach o aggrement you did
Regards
Rajiv rathi
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